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Forum: VirtualDJ Technical Support

Topic: Itunes (Mac) not able to play songs in my playlist, first need to manually locate and associate path

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MakesOControlleristMember since 2015
Hi,

I've been asking for help with an issue I've notices with Itunes tracks all giving me and error and having a red cross through them indicating not playable. I've tried to recurse, reload, batch add to search, but nothing. I've made sure that my Itunes setting is sharing the XML with 3rd party apps, nothing. I've now read that VDJ Tech support is saying it is a prevalent error with Itunes and all DJ software, this is not the case.. On Serato it plays perfectly. I love VDJ and bought controllers already, dont want to have to switch to Serato. Pls investigate the error and fix!!! Please Please.Have a look at attached images from VDJ 8.2 and Serato
 

Inviato Mon 14 Nov 16 @ 12:22 pm
AdionPRO InfinityCTOMember since 2006
Can you show the Tag Editor screen shot of one of the files with a red cross?
 

Inviato Mon 14 Nov 16 @ 1:46 pm
MakesOControlleristMember since 2015
thanks for reply!

sure pls see below.

Also will post 2nd pic of when I locate file manually..file is there.
 

Inviato Wed 16 Nov 16 @ 10:37 am
MakesOControlleristMember since 2015
tag editor pic
 

Inviato Wed 16 Nov 16 @ 10:39 am
AdionPRO InfinityCTOMember since 2006
Thanks, can you also post the tag editor pic after you relocated the file? Hard to see the full path in the finder picture
 

Inviato Wed 16 Nov 16 @ 11:10 am


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