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Forum: PC Version Technical Support - Topic: Error in the ASIO sound driver - Virtual Vinyl + Cue

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Autore - Topic: Error in the ASIO sound driver - Virtual Vinyl + Cue -

razorraef

No license user
Posted Thu 03 Jul 08 @ 4:49 pm
Hi All,

I've found numerous posts about how to fix this issue, unfortunately, none seem to be working for me. Let me please give you some information and hopefully someone can figure this out cause i'm stumped....

Current Equipment:
Numark Virtual Vinyl
CD players & Mixer
Laptop running XP
Numark Que (Similar to Virtual DJ, Atomix MP3, etc)

My current config is:
Input: Timecoded (CDs)
Output: External Mixer
Sound Card: Numark Virtual Vinyl

Originally I had this setup and I initially ran the program with no problem, but then after I shutdown the laptop and returned an hour later, I had the following popup box appear when I tried to "Auto-Config" the Timecoded CD's:

"Error in the ASIO sound driver"

After reading many forums and trying to fix it, i'm still having issues, what i've tried to do is the following:

- Restart Laptop (No change)
- Restart Laptop with USB unplugged, plugged USB in then launched Que (No change)
- Unplug and plug USB cable while being in Que (No change)
- Reinstall Que (No change)
- Going to config, changing the sound card to ASIO sound card, then changing it back to the Virtual Vinyl (No ASIO sound card to select, was forced back to selecting Virtual Vinyl)
- Going to Start > Control Panel > Sounds > Changing sound card (Nothing there to change it to)

I'm considering to trial ASIO4All but would prefer not to.

If anyone could help it would be great, I got a party in 2 weeks and would love to have this up and running by then.

Raef

Andrew87

Experienced pro user
Posted Thu 03 Jul 08 @ 4:54 pm
I don't have Cue but the error messages in VirtualDJ are very generic. Your problem is not with VirtualDJ but your soundcard not being detected, or it is not in ASIO mode / already in use etc. Does the soundcard have a control panel and if so are you able to check whether it is configured correctly? One frustrating thing about Windows is that USB devices install themselves again every time you change your USB port. Although probably not an issue, make sure the soundcard is connected to the port you used when you know it worked. You can also check whether the device is working properly in Device Manager.

djcel

Senior Team
Posted Thu 03 Jul 08 @ 5:27 pm
As Andrew87 said, VV can't find the sound input so it's something linked to the drivers of your sound card. Install them again then reboot.

(If it doesn't work, go to the Info panel in the config and click on the button to reset to the factory settings)

razorraef

No license user
Posted Thu 03 Jul 08 @ 10:20 pm
Thanx Andrew and DJCel, I got my cousin coming over after work today to have a look at it all, I hope this fixes the issue, if not, ill keep u guys updated.... anything else we should be looking out for when we check the sound card tonight? will Asio4all help? also, will this issue happen often if i switch between usb ports?

Pachtyman

Professional edition user
Posted Fri 04 Jul 08 @ 6:21 am
razorraef wrote :
Thanx Andrew and DJCel, I got my cousin coming over after work today to have a look at it all, I hope this fixes the issue, if not, ill keep u guys updated.... anything else we should be looking out for when we check the sound card tonight? will Asio4all help? also, will this issue happen often if i switch between usb ports?


Donīt try Asio4all. Use the driver that came with the Virtual Vinyl Souncard. And one last thing --> Never switch the USB port after you have installed the soundcard. Always use the same port you installed the soundcard first!!

skyfxl

Experienced pro user
Posted Sun 06 Jul 08 @ 7:47 am
razorraef wrote :
Hi All,

I've found numerous posts about how to fix this issue, unfortunately, none seem to be working for me. Let me please give you some information and hopefully someone can figure this out cause i'm stumped....

Current Equipment:
Numark Virtual Vinyl
CD players & Mixer
Laptop running XP
Numark Que (Similar to Virtual DJ, Atomix MP3, etc)

My current config is:
Input: Timecoded (CDs)
Output: External Mixer
Sound Card: Numark Virtual Vinyl

Originally I had this setup and I initially ran the program with no problem, but then after I shutdown the laptop and returned an hour later, I had the following popup box appear when I tried to "Auto-Config" the Timecoded CD's:

"Error in the ASIO sound driver"

After reading many forums and trying to fix it, i'm still having issues, what i've tried to do is the following:

- Restart Laptop (No change)
- Restart Laptop with USB unplugged, plugged USB in then launched Que (No change)
- Unplug and plug USB cable while being in Que (No change)
- Reinstall Que (No change)
- Going to config, changing the sound card to ASIO sound card, then changing it back to the Virtual Vinyl (No ASIO sound card to select, was forced back to selecting Virtual Vinyl)
- Going to Start > Control Panel > Sounds > Changing sound card (Nothing there to change it to)

I'm considering to trial ASIO4All but would prefer not to.

If anyone could help it would be great, I got a party in 2 weeks and would love to have this up and running by then.

Raef


Please email me and i can provide you with an alternative driver file.

sbangs[at]numark[dot]com

You cannot use asio for all with this card as it bypasses alot of the windows sound systems.

I would advise you to do a total uninstall of the software and reinstall using the latest version of 5 from Numark.com if you do not wish to register your purchase here yet.

Could you please take a screenshot of your timecode signal?

Which Cd players are you using?

Best Regards
__________________
Simon Bangs
Computer DJ/VJ product Specialist.
Numark Alesis Europe



Andrew87

Experienced pro user
Posted Sun 06 Jul 08 @ 4:46 pm
skyfxl wrote :
[quote=razorraef]Could you please take a screenshot of your timecode signal?


The software wouldn't have a signal if it can't find an asio device? Checking whether Windows has detected the soundcard in device manager would be a good first step. Does the VV souncard have any status monitoring / power leds?

skyfxl

Experienced pro user
Posted Mon 07 Jul 08 @ 12:58 pm
Andrew87 wrote :
skyfxl wrote :
[quote=razorraef]Could you please take a screenshot of your timecode signal?


The software wouldn't have a signal if it can't find an asio device? Checking whether Windows has detected the soundcard in device manager would be a good first step. Does the VV souncard have any status monitoring / power leds?


Not always the message can also be displayed as an error.

Please right click on the virtual vinyl card in device manager if present , and choose uninstall.

If it was not pressent and once you have uninstalled please insert your VV disk find the driver folder right click on Virtual Vinyl .INF and choose install.

Best Regards
__________________
Simon Bangs
Computer DJ/VJ product Specialist.
Numark Alesis Europe



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