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Forum: General Discussion

Topic: denon prime 4 standalone display not working with Virtual while working with Serato ?!
i have issue. when i connected my product to Virtual DJ software the standalone not display my library. its remain on ( computer Mode). i can work with my library display on the laptop but the screen on the mixer not showing anything.


please note:
- both software ( prime 4 and virtual dj are up to date.
- prime 4 works fine Serato but i would prefer virtual since i used long time ago.
 

Inviato Tue 24 Aug 21 @ 9:26 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
If you are on a Mac, you need OSX 10.14 or higher
 

Inviato Tue 24 Aug 21 @ 10:07 pm
i found my version 10.13.6. i will update it and see if it works. thank you very much
 

Inviato Wed 25 Aug 21 @ 12:07 am
1OnelovePRO SubscriberMember since 2008
Aminoo acid wrote :
i found my version 10.13.6. i will update it and see if it works. thank you very much


Any Update to your Prime Virtual DJ Issue? I'm asking because I'm experiencing the same problem. I have been told to use "Rosetta" but I have seen no option to do so.
 

Inviato Sun 19 Sep 21 @ 11:43 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
The screen on Prime 4 works with OSX 10.14 or later

If you are on M1 Mac and 11.x (Big Sur) then you need to run in Rosetta (right-click->Get Info)
 

Inviato Mon 20 Sep 21 @ 12:18 pm