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Forum: VirtualDJ Technical Support

Topic: VDJ Detecting Hardware Incorrectly
My setup for VDJ is a Mixars DUO mixer and a Pioneer DDJ-XP2 as an add on. The software is picking up the XP2 as a Photon Fader, and it's not working properly. It's frustrating because it was working fine the other day.
I have a Windows PC, I connected the XP2 directly to the laptop and it's the same issue, I have also uninstalled the hardware within Windows and plugged it back in with no avail. Is there a way to remove the hardware from VDJ and reinstalling it? Or does anyone know how to fix this - short of uninstalling and reinstall? Thanks
 

Inviato Wed 23 Nov 22 @ 1:48 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Not sure what went wrong in detection on your side.
Your /Documents/VirtualDJ/Devices folder is empty ?

Please do the following.
- Open VirtualDJ, goto Settings and in OPTIONS tab enable the setting createMidiLog.
- Restart VirtualDJ with your hardware connected. (DUO and XP2)
- Post here the content of the generated Log Report.txt you will find in /Documents/VirtualDJ/Devices folder. Contains useful hardware detection information.

 

Inviato Wed 23 Nov 22 @ 6:49 pm
OK, will do this when I get home.
 

Inviato Wed 23 Nov 22 @ 10:03 pm
The Log wasn't in the devices folder, that was and still is empty. It was in the Documents/Viirtual DJ Folder, but anyway.... Here you go. Thanks.


LOG:


--- 2022/11/24 - 00:46 (7131)
[00:46:02] Audio device found: name="2- USB Audio CODEC " vid="0x08BB" pid="0x2902" hardwareID:"{0.0.0.00000000}.{c6e5ccee-1938-44f8-ab7d-184cde9df494}"
[00:46:02] Audio device found: name="Realtek(R) Audio" vid="0x10EC" pid="0x0256" hardwareID:"{0.0.0.00000000}.{e390d187-9635-4a78-9d5a-7a8597c85faa}"
[00:46:02] Audio device found: input name="Roland UVC-01" vid="0x0582" pid="0x0260" mid="0x0003" hardwareID:"{0.0.1.00000000}.{129e8e1a-efab-4e36-ab12-512aa2b4e9ed}"
[00:46:02] Audio device found: input name="2- MIXARS DUO MKII" vid="0x2551" pid="0x0504" hardwareID:"{0.0.1.00000000}.{6036222e-23b4-45d8-9251-45fafb3d5dce}"
[00:46:02] Audio device found: input name="2- USB Audio CODEC " vid="0x08BB" pid="0x2902" hardwareID:"{0.0.1.00000000}.{d5b07a2e-126b-4e03-b767-6bb9f10d6517}"
[00:46:02] Audio device found: input name="Live Streaming Audio Device" vid="0x1E4E" pid="0x7102" mid="0x0002" hardwareID:"{0.0.1.00000000}.{f684a7ad-b8f9-4c61-a95f-ad14c30c2291}"
[00:46:02] Audio device found: asio="ASIO4ALL v2" hardwareID:"232685C6-6548-49D8-846D4141A3EF7560"
[00:46:02] Audio device found: asio="Audirect USB Audio Device" hardwareID:"9EBBC361-F21A-41E5-B62E7B4A91C25876"
[00:46:02] Audio device found: asio="MIXARS ASIO Driver" hardwareID:"C4E52046-0283-48A6-9EE4DBB27E18B17F"
[00:46:02] Audio device found: asio="Pioneer DDJ_SX2 ASIO" hardwareID:"DD38624E-02DD-41D0-A70F03C5034C5147"
[00:46:02] Audio device found: asio="Realtek ASIO" hardwareID:"A80362FF-CE76-4DD9-874A704C57BF0D6A"
[00:46:02] Timer shaderInit: avg 0.06ms freq 0/s load 100.00% cur 0.06ms max 0.06ms
[00:46:02] math cpu f: avx2 - 1:8 0:8
[00:46:02] math cpu f: avx2 1:8 1:8 1:8+0:8
[00:46:02] math cpu f: avx2 1:8 1:8 1:8+0:8
[00:46:02] math cpu f: avx2 1:8 1:8 1:8+0:8
[00:46:02] math cpu f: avx2 1:8 1:8 1:8+0:8
[00:46:02] math cpu f: avx2 1:8 1:8 1:8+0:8
[00:46:02] math cpu b: avx2 1:8 1:8 1:8+0:8
[00:46:02] math cpu b: avx2 1:8 1:8 1:8+0:8
[00:46:02] math cpu b: avx2 1:8 1:8 1:8+0:8
[00:46:02] math cpu b: avx2 1:8 1:8 1:8+0:8
[00:46:02] math cpu b: avx2 1:8 1:8 1:8+0:8
[00:46:02] math cpu e: avx2 - 1:8 0:8
[00:46:02] Timer shaderInit: avg 0.09ms freq 0/s load 0.21% cur 0.09ms max 0.09ms
[00:46:02] Timer shaderInit: avg 0.05ms freq 0/s load 0.16% cur 0.05ms max 0.09ms
[00:46:02] Midi out device detected, name:Microsoft GS Wavetable Synth mid:1 pid:27
[00:46:02] MIDI Device Identifying: \\?\tusbaudio_enum#vid_2551&pid_0504&ks#320001#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\midi_in_00_00 (in:0 out:1) (name: 2- Mixars DUO MKII)
[00:46:02] MIDI Device Identified by PID/VID: \\?\tusbaudio_enum#vid_2551&pid_0504&ks#320001#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\midi_in_00_00 : Mixars DUO MKII
[00:46:02] Assigned Keyboard, type:0, index:1
[00:46:02] MIDI Device Identifying: \\?\bomebus#bomemidi#1&1a590e2c&0&01#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\bomemidi (in:1 out:-1) (name: From SCS.3 DaRouter)
[00:46:02] MIDI Device Identified by general midi: \\?\bomebus#bomemidi#1&1a590e2c&0&01#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\bomemidi
[00:46:02] MIDI Device Identifying: \\?\usb#vid_2b73&pid_0035&mi_00#7&364a8203&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:2 out:3) (name: DDJ-XP2)
[00:46:02] MIDI Device Identified by PID/VID: \\?\usb#vid_2b73&pid_0035&mi_00#7&364a8203&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : Pioneer DDJ-XP2
[00:46:02] Assigned Keyboard, type:0, index:1
[00:46:02] Assigned Pioneer DDJ-XP2, type:4, index:1
[00:46:03] MIDI Device Identifying: Microsoft GS Wavetable Synth (in:-1 out:0) (name: Microsoft GS Wavetable Synth)
[00:46:03] MIDI Device Not Identified: Microsoft GS Wavetable Synth
[00:46:03] MIDI Device Identifying: \\?\bomebus#bomemidi#1&1a590e2c&0&02#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\bomemidi (in:-1 out:2) (name: 2- To SCS.3 DaRouter)
[00:46:03] MIDI Device Not Identified: \\?\bomebus#bomemidi#1&1a590e2c&0&02#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\bomemidi
[00:46:03] HID Device found: VID:0x04F3 PID:0x307A path:\\?\hid#elan1203&col03#4&12837cb&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
[00:46:03] HID Device found: VID:0x0000 PID:0x0000 path:\\?\hid#atk4002#3&2f32b022&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[00:46:03] HID Device found: VID:0x2B73 PID:0x0035 path:\\?\hid#vid_2b73&pid_0035&mi_02#8&10f7e555&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[00:46:03] HID Device found: VID:0x0582 PID:0x0260 path:\\?\hid#vid_0582&pid_0260&mi_02#9&7900244&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[00:46:03] HID Device found: VID:0x08BB PID:0x2902 path:\\?\hid#vid_08bb&pid_2902&mi_03#a&da9acd8&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[00:46:03] Assigned Keyboard, type:0, index:1
[00:46:03] Assigned Pioneer DDJ-XP2, type:4, index:1
[00:46:58] Set not stored because length below 20 minutes
[00:46:58] Midi In Closed (\\?\tusbaudio_enum#vid_2551&pid_0504&ks#320001#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\midi_in_00_00)
[00:46:58] Midi Out Closed (\\?\tusbaudio_enum#vid_2551&pid_0504&ks#320001#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\midi_in_00_00)
[00:46:58] Midi In Closed (\\?\bomebus#bomemidi#1&1a590e2c&0&01#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\bomemidi)
[00:46:58] Midi In Closed (\\?\usb#vid_2b73&pid_0035&mi_00#7&364a8203&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global)
[00:46:58] Midi Out Closed (\\?\usb#vid_2b73&pid_0035&mi_00#7&364a8203&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global)
--- 2022/11/24 - 00:47 (7131)
[00:47:06] Audio device found: name="2- USB Audio CODEC " vid="0x08BB" pid="0x2902" hardwareID:"{0.0.0.00000000}.{c6e5ccee-1938-44f8-ab7d-184cde9df494}"
[00:47:06] Audio device found: name="Realtek(R) Audio" vid="0x10EC" pid="0x0256" hardwareID:"{0.0.0.00000000}.{e390d187-9635-4a78-9d5a-7a8597c85faa}"
[00:47:06] Audio device found: input name="Roland UVC-01" vid="0x0582" pid="0x0260" mid="0x0003" hardwareID:"{0.0.1.00000000}.{129e8e1a-efab-4e36-ab12-512aa2b4e9ed}"
[00:47:06] Audio device found: input name="2- MIXARS DUO MKII" vid="0x2551" pid="0x0504" hardwareID:"{0.0.1.00000000}.{6036222e-23b4-45d8-9251-45fafb3d5dce}"
[00:47:06] Audio device found: input name="2- USB Audio CODEC " vid="0x08BB" pid="0x2902" hardwareID:"{0.0.1.00000000}.{d5b07a2e-126b-4e03-b767-6bb9f10d6517}"
[00:47:06] Audio device found: input name="Live Streaming Audio Device" vid="0x1E4E" pid="0x7102" mid="0x0002" hardwareID:"{0.0.1.00000000}.{f684a7ad-b8f9-4c61-a95f-ad14c30c2291}"
[00:47:06] Audio device found: asio="ASIO4ALL v2" hardwareID:"232685C6-6548-49D8-846D4141A3EF7560"
[00:47:06] Audio device found: asio="Audirect USB Audio Device" hardwareID:"9EBBC361-F21A-41E5-B62E7B4A91C25876"
[00:47:06] Audio device found: asio="MIXARS ASIO Driver" hardwareID:"C4E52046-0283-48A6-9EE4DBB27E18B17F"
[00:47:06] Audio device found: asio="Pioneer DDJ_SX2 ASIO" hardwareID:"DD38624E-02DD-41D0-A70F03C5034C5147"
[00:47:06] Audio device found: asio="Realtek ASIO" hardwareID:"A80362FF-CE76-4DD9-874A704C57BF0D6A"
[00:47:06] Timer shaderInit: avg 0.06ms freq 0/s load 100.00% cur 0.06ms max 0.06ms
[00:47:06] math cpu f: avx2 - 1:8 0:8
[00:47:06] math cpu f: avx2 1:8 1:8 1:8+0:8
[00:47:06] math cpu f: avx2 1:8 1:8 1:8+0:8
[00:47:06] math cpu f: avx2 1:8 1:8 1:8+0:8
[00:47:06] math cpu f: avx2 1:8 1:8 1:8+0:8
[00:47:06] math cpu f: avx2 1:8 1:8 1:8+0:8
[00:47:06] math cpu b: avx2 1:8 1:8 1:8+0:8
[00:47:06] math cpu b: avx2 1:8 1:8 1:8+0:8
[00:47:06] math cpu b: avx2 1:8 1:8 1:8+0:8
[00:47:06] math cpu b: avx2 1:8 1:8 1:8+0:8
[00:47:06] math cpu b: avx2 1:8 1:8 1:8+0:8
[00:47:06] math cpu e: avx2 - 1:8 0:8
[00:47:06] Timer shaderInit: avg 0.06ms freq 0/s load 0.16% cur 0.06ms max 0.06ms
[00:47:06] Timer shaderInit: avg 0.05ms freq 0/s load 0.15% cur 0.05ms max 0.06ms
[00:47:06] Midi out device detected, name:Microsoft GS Wavetable Synth mid:1 pid:27
[00:47:06] MIDI Device Identifying: \\?\tusbaudio_enum#vid_2551&pid_0504&ks#320001#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\midi_in_00_00 (in:0 out:1) (name: 2- Mixars DUO MKII)
[00:47:06] MIDI Device Identified by PID/VID: \\?\tusbaudio_enum#vid_2551&pid_0504&ks#320001#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\midi_in_00_00 : Mixars DUO MKII
[00:47:06] Assigned Keyboard, type:0, index:1
[00:47:06] MIDI Device Identifying: \\?\bomebus#bomemidi#1&1a590e2c&0&01#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\bomemidi (in:1 out:-1) (name: From SCS.3 DaRouter)
[00:47:06] MIDI Device Identified by general midi: \\?\bomebus#bomemidi#1&1a590e2c&0&01#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\bomemidi
[00:47:06] MIDI Device Identifying: \\?\usb#vid_2b73&pid_0035&mi_00#7&364a8203&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:2 out:3) (name: DDJ-XP2)
[00:47:06] MIDI Device Identified by PID/VID: \\?\usb#vid_2b73&pid_0035&mi_00#7&364a8203&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : Pioneer DDJ-XP2
[00:47:06] Assigned Keyboard, type:0, index:1
[00:47:06] Assigned Pioneer DDJ-XP2, type:4, index:1
[00:47:07] MIDI Device Identifying: Microsoft GS Wavetable Synth (in:-1 out:0) (name: Microsoft GS Wavetable Synth)
[00:47:07] MIDI Device Not Identified: Microsoft GS Wavetable Synth
[00:47:07] MIDI Device Identifying: \\?\bomebus#bomemidi#1&1a590e2c&0&02#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\bomemidi (in:-1 out:2) (name: 2- To SCS.3 DaRouter)
[00:47:07] MIDI Device Not Identified: \\?\bomebus#bomemidi#1&1a590e2c&0&02#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\bomemidi
[00:47:07] HID Device found: VID:0x04F3 PID:0x307A path:\\?\hid#elan1203&col03#4&12837cb&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
[00:47:07] HID Device found: VID:0x0000 PID:0x0000 path:\\?\hid#atk4002#3&2f32b022&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[00:47:07] HID Device found: VID:0x2B73 PID:0x0035 path:\\?\hid#vid_2b73&pid_0035&mi_02#8&10f7e555&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[00:47:07] HID Device found: VID:0x0582 PID:0x0260 path:\\?\hid#vid_0582&pid_0260&mi_02#9&7900244&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[00:47:07] HID Device found: VID:0x08BB PID:0x2902 path:\\?\hid#vid_08bb&pid_2902&mi_03#a&da9acd8&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[00:47:07] Assigned Keyboard, type:0, index:1
[00:47:07] Assigned Pioneer DDJ-XP2, type:4, index:1
 

Inviato Thu 24 Nov 22 @ 5:50 am
djdadPRO InfinityDevelopment ManagerMember since 2005
I dont see anything wrong in Hardware detection.
I see ..
[00:46:02] MIDI Device Identifying: \\?\usb#vid_2b73&pid_0035&mi_00#7&364a8203&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:2 out:3) (name: DDJ-XP2)
[00:46:02] MIDI Device Identified by PID/VID: \\?\usb#vid_2b73&pid_0035&mi_00#7&364a8203&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : Pioneer DDJ-XP2

showing proper detection of DDJ-XP2

and ..
[00:46:02] MIDI Device Identifying: \\?\tusbaudio_enum#vid_2551&pid_0504&ks#320001#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\midi_in_00_00 (in:0 out:1) (name: 2- Mixars DUO MKII)
[00:46:02] MIDI Device Identified by PID/VID: \\?\tusbaudio_enum#vid_2551&pid_0504&ks#320001#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\midi_in_00_00 : Mixars DUO MKII

showing proper detection of DUO

but not sure if the BomeMidi device could cause some other conflict, so try to uninstall and see if any difference.

and i dont see any Photon Fader device (vid="0x16D0" pid="0x0F2A") detected, so clueless how this was shown.
 

Inviato Thu 24 Nov 22 @ 9:28 pm
I wish I could post a picture here to show you under the controller section to see what I mean. I saw what you see as well. I don't want to reinstall as I have to work on all the samples again, but if I must try it, I will...begrudgingly lol
 

Inviato Fri 25 Nov 22 @ 1:40 pm