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Forum: Old versions

Topic: Hercules MK4 not turning on

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I recently bought a mk4 from a friend of mine, but I ran into a few problems.

I installed the drivers correctly, and the lights would light up on the controller. The controller would also show up in the mappers for Virtual DJ Pro 7.

The main problem now is that the lights on the controller wont even light up anymore. I checked my device manager and now it's listed as an "unknown device" I have tried reinstalling the drivers many times. I have tried different USB ports. I have tried connecting it while holding the Mic On/Off button. Also the Hercules DJ Series Control Panel shows an "x" on the icon. The first two choices are also unavailable.

I'm thinking that it's a problem with the controller itself, but I hope it isn't since I just blew $100 on it =/


HELP?!


btw I am running Windows 8 with an i7 and 8gb of ram.
 

Inviato Mon 11 Mar 13 @ 8:44 pm
Please see http://www.virtualdj.com/wiki/MIDI%20Controller%20Not%20Working.html

Please also register your Pro serial number on your profile page http://www.virtualdj.com/users/edit.html and then download the latest version from the Download Center: http://www.virtualdj.com/download/updates.html

If you have not purchased VirtualDJ Pro then please support the software and its future development by purchasing it: http://www.virtualdj.com/buy/index.html (Especially if you are working DJ and are making money as a result of using it at your gigs.)
 

Inviato Tue 12 Mar 13 @ 5:12 am
this happend to me ... get a new usb cable and try it with a usb2.. no hub..
 

Inviato Fri 19 Apr 13 @ 11:30 pm


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