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Forum: VirtualDJ 8.0 Technical Support

Topic: I just got a new controller

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Cbabe101ControlleristMember since 2014
I just got a new controller today and i unlocked it, however virtual dj keeps telling me i need to unlock it, or i need to purchase pro. i am very confused at this. i paid $99 to unlock my controller. i would assume i could use it as soon as i unlocked it.
 

Inviato Fri 23 May 14 @ 9:55 pm
Contact support here
 

Inviato Fri 23 May 14 @ 10:08 pm
Cbabe101ControlleristMember since 2014
Is there any thing i can do currently? i really want to use my new controller now. i already submitted a ticket earlier
 

Inviato Fri 23 May 14 @ 10:29 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Which controller is this ? Is this properly detected in Config->Controllers tab ?
Can you post some screenshots of that page and the message you receive ?
 

Inviato Fri 23 May 14 @ 10:33 pm


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