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Forum: VirtualDJ 8.0 Technical Support

Topic: autoupdate failed

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I cant update from 1872 build I getting the update failed do you want to try again msg

I have tried restarting my pc many times but still getting the same error
 

Inviato Mon 21 Jul 14 @ 3:07 pm
On Windows?

When you get the message, check to see if you have multiple VDJ executables running. If you do, end them all then run VDJ again.
 

Inviato Mon 21 Jul 14 @ 3:11 pm
yes windows 7 home premium 64 bit

No only one instance of Virtual is running I have killed it tried again rebooted tried again still nothing
 

Inviato Mon 21 Jul 14 @ 3:19 pm
Here's an idea...

I dunno if this will have any effect, but try renaming your settings.xml and having another go. You can rename it back afterwards.
 

Inviato Mon 21 Jul 14 @ 3:24 pm
Same problem here. Never had this happen before so I'll try the rename of the settings and report back.
 

Inviato Mon 21 Jul 14 @ 4:45 pm
FruitPRO InfinityMember since 2003
You may download manually 1878 from the download page.
 

Inviato Mon 21 Jul 14 @ 5:10 pm
Yeah Im gonna have to cause renaming the settings xml didn't work.

Wonder why no one from the team has chimed in on these threads??
 

Inviato Mon 21 Jul 14 @ 5:38 pm
elite1PRO InfinityMember since 2005
Fruit wrote :
You may download manually 1878 from the download page.


This is NOT a fix nor the answer to the question. I've had this problem from the first build and yet to get an answer that fixes it. Continually having to uninstall VDJ 8 and then reinstall the latest build should happen on it's own, not with our having to keep coming back and downloading it over and over.
 

Inviato Mon 21 Jul 14 @ 7:04 pm
try this:
- close VDJ 8.
- open "C:\Users\YOUR-WINDOWS-USER-NAME\AppData\Local\Temp".
- delete the file "VirtualDJ New Version.exe".
- open VDJ 8.
- now it should update properly.
 

Inviato Mon 21 Jul 14 @ 8:23 pm
PachNPRO InfinityMember since 2009
I think this .exe file is just the downloader for the new version.
Don't know if it's helpful to delete this program.

If it still fails, go to you documents/virtualdj/cache folder and delete the file <buildNr>.downloading or <buildNr>.complete.
(I'm not 100% sure if that are the correct names for the update, but you will now what I mean by having a look into that folder)

Now, VDJ should download the update again.
 

Inviato Tue 22 Jul 14 @ 3:50 am
I tried to delete the file updateXXX.ready but this didnt solve the problem at all :(
 

Inviato Tue 05 Aug 14 @ 11:56 am
AdvokutPRO InfinityMember since 2010
i also had to install 1872 with the public build from here, it then updated itself to the newest betabuild like it used to. did not have any updating problems before or after that.
 

Inviato Wed 06 Aug 14 @ 2:55 am


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