I purchased a controller licence for my Beatmix 2, but it does not appear in my licences.
Can someone please assist me, as i am getting no joy via the ticket system and i need the software urgently?
Can someone please assist me, as i am getting no joy via the ticket system and i need the software urgently?
Inviato Wed 24 Sep 14 @ 1:07 am
You should've gotten a confirmation email to the email adresse you used for the purchase.
Follow the step in this mail (e.g. click on a link or sth.).
After that, download VDJ 8 from here:
http://www.virtualdj.com/download/index.html
Start VDJ 8 and log in with your forums account details.
The software should now unlock everything according to your licence.
Follow the step in this mail (e.g. click on a link or sth.).
After that, download VDJ 8 from here:
http://www.virtualdj.com/download/index.html
Start VDJ 8 and log in with your forums account details.
The software should now unlock everything according to your licence.
Inviato Wed 24 Sep 14 @ 7:38 am
Been doing that since Saturday with no joy.
Inviato Wed 24 Sep 14 @ 2:38 pm
You had 2 accounts based on the same login and email, and the old one was blocked for some reason. We have changed that so that you only have one account now and should have your license as well.
Please try to logout and login again. If this is still not working for you, please contact Support http://www.virtualdj.com/contact/index.html
Please try to logout and login again. If this is still not working for you, please contact Support http://www.virtualdj.com/contact/index.html
Inviato Wed 24 Sep 14 @ 2:52 pm
when buying a new mixer do u have to purchase a new license every time u upgrade equipment.
Inviato Sat 20 Dec 14 @ 8:46 pm
If you have a controller licence yes, Pro full & Pro subscribers no.
Inviato Mon 22 Dec 14 @ 1:51 am
I am looking at adding a licence for a controller to my home set up, and also need to use my DJi0 into an external mixer. Will the licence for the controller cover the mixer too - or do I have to purchase two licences ?
Inviato Wed 07 Jan 15 @ 1:23 pm
The required controller licence does not include a analoge mixer licence.
So either you need 2 licences or the Pro Infinity Licence to cover unlimited controller support
or the monthy subscription of Pro Infinity.
So either you need 2 licences or the Pro Infinity Licence to cover unlimited controller support
or the monthy subscription of Pro Infinity.
Inviato Thu 08 Jan 15 @ 2:53 am