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Forum: Old versions

Topic: Cannot Log In - Page: 1

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Every-time I log in on each computer will not log in at all ????

 
Inviato Mon 27 Apr 15 @ 9:33 pm
Any Antivirus installed ?
 
Yes Norton. I just turned everything off still nothing
 
I would try to uninstall Norton completely and restart my computer, just to ensure that this is not the case (even though Norton is well known as a killer lol)
check your firewall too.
 
Windows firewall????? or Norton???
 
I'd check both...
 
Please lauch start button/ and use the command string
ping live.virtualdj.com

what kind of response do you receive ?
 
Dunno, I cannot read what it says it shuts down. I do see replys
 
type "cmd"
select the cmd.exe
there should open a window with a dos promt
then try again
window should not shut down

please check also if you router blocks any ports ( VDJ uses Port 80 by default)
you can unplug the router to reset
 
BTW: Are you trying to login with your Google ID ?
 
It says "is not a recognized as an internal or ext command.....
 
Which OS ?
 
Ok got it to work.

I have received a reply for all four
 
Edit: Ok, nevermind...
 
Running Windows 7
 
able to get this screen ?
 
Yes, I got that. I did ping it and did get all four replies back. So that's a good thing, right? Lol
 
depends on the IP that replies
screenshot might be helpful
 
I will do that. I will have to do that later on today. :)
 
 
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