Forum: Video Discussion
Smash Video and...
Topic: Smash Video and Dropbox!!!!!
Now the drop box feature doesn't work, and they are ignoring my emails and live chats about the feature which is still offered but not working and im stuck with a dropbox i can't use (i already have google drive paid for). They are insisting that i should use their new program CrateQ to download but for me its just too slow and just not as user friendly as they think it is.
Its a great service and this part is an awful let down, especially since they won't talk to me about it.
Is anyone else having an issue or is it just me?
Inviato Fri 28 Jul 17 @ 10:02 pm
Inviato Fri 04 Aug 17 @ 9:15 pm
Time move on bro.
Inviato Sun 06 Aug 17 @ 4:09 pm
Now if you still wanted the files in your Dropbox as well, I don't know why though, download speeds from Smashvision are enough to choke 99% of home internet connections anyway if you have your PC properly configured, so you aren't getting the files any faster using Dropbox, and Smashvision has unlimited downloads, and has cloud rescue(which is basically just a list of your download history), so you are getting Dropbox-like functionality from the Smashvision site. But if you are still resigned to getting your money's worth out of that Dropbox sub; install dropbox on the home computer running the Smashvision app configured as I mentioned earlier, Set Dropbox's bandwidth settings to "limit automatically". This will keep Dropbox from choking out your return packet upstream to Smashvision when it begins uploading while Smashvision is still downloading other files, in the smashvision app set your download location to the path of the Dropbox sync folder on your local machine. With that setup, you could be sitting at Starbucks on your phone, queue a track on the Smashvision website, your home pc will automatically begin the download, and then the Dropbox app will automatically upload it to the Dropbox server. It must be noted though that almost all home internet connections are terribly asymmetrical. Your upload speed is typically 1/4 of your download speed with cable connections, and 1/8 or worse with DSL. So depending on your upstream bandwidth, and how many files you pull, you could have a very, very long Dropbox upload queue.
You may be able to end around the Dropbox/Smashvision divorce by using a service like URLDroplet, or filestork, etc. Any of the services that act as a middle-man and route downloads from the internet directly to your Dropbox cloud for you. But any of those services without file size restrictions, and with snappy servers aren't going to be free.
Inviato Sun 06 Aug 17 @ 8:38 pm
CrateQ is nowhere near stable, it constantly crashes, bugs out into endless click loops and if it loses any form of connection to the network it just craps the bed. The speeds from it too are drastically reduced and i no longer use the app - having opted to downloading files manually. 1 to 5 files at a time, while working at something else. Its not ideal and extremely time consuming but it gets the job done.
I'm frustrated at it, annoyed but i like the stuff from the site and they are better than the competition.
Seems like i'm on my own on this one.
Inviato Fri 01 Dec 17 @ 1:58 pm
Inviato Fri 01 Dec 17 @ 1:59 pm
But unfortunately we have deprecated the Dropbox feature as from our first roll out we had to update the API three times because of changes from Dropbox. And it made more sense to focus on our own app then playing keep up with a third party integration. There were also issues that seemed to be caused by our large file sizes, and we had a feeling our servers were being throttled by Dropbox--but again we made the decision to stay in our own lane versus scaling on a third party platform.
lockie2000 wrote :
And just to point out.... they have disabled the Drop Box feature entirely but still advertise it when getting people to sign up to premium accounts.
Let me know where this is so we can update it, I just checked .com and .net and I don't see it. There is no bait and switch going on here, and what we'd get out of your description is beyond me as clearly if a user were to sign up because we had Dropbox to only find out we didn't have it would be an issue for that user. Don't be silly.
But anyway, you are probably using 1.4.12 which has been causing issues for some users and we're working through that. In the meantime I would recommend using 1.2.30:
There will definitely be a delay with my reply in this forum as I don't frequent here as mush as I used to, chat or e-mail is the fastest line of communication.
Inviato Tue 16 Jan 18 @ 4:39 am