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Forum: VirtualDJ 8.1 Technical Support

Topic: Numark Mixtrack 3 Channel Fader stuck at 20%

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I've just got the Numark Mixtrack 3 (not the pro version because cost more than I could afford but I'll save up some money for an external soundcard later), I got it straight out of the box, plugged it in and it worked as it promised. One problem though is the channel fader on Deck B. As I crank it up to 100%, the fader on Virtual DJ works as normal but when I turn the fader down to 0% on the controller, the fader is stuck at around 20% as shown on the software, meaning that you can still hear the track on Deck 2. And it's not the glitch on the software alone, same thing happened when I plug the controller into the second PC. My only guess is that the dust might've gone into the controller and interfered with the circuits, if so, I'm thought a canned air duster could work, but if not, does anybody have other ideas on how to get it to work properly?
 

Inviato Sun 22 Oct 17 @ 9:51 am
If you've only just bought it, take it (or send it) back to the store and get a replacement.
 

That might be a good idea but in the store where I got the controller, that was the last one in stock. But I'll use the crossfader as an alternative from now on, it's not bad at all.
 



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