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Forum: VirtualDJ Technical Support

Topic: hercules dj control steel

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I have a windows 10 laptop,high spec 64bit. im running virtual dj 8 ,with an audio 2 dj and Hercules dj control steel. the problem im having id the Hercules doesn't work with it.what am I doing wrong. I have virtual dj6 on another laptop which works fine with my controller
 

Inviato Tue 30 Oct 18 @ 2:39 pm
DJ PhatsoPRO InfinityHercules Support TeamMember since 2005
Did you first verified that the Steel is correctly installed and working as a MIDI controller outside of VDJ ?

http://ts.hercules.com/faqs/eng/her_eng_00368.pdf

http://ts.hercules.com/faqs/eng/her_eng_00367.pdf

Also, since your new computer is fitted with USB 3.0 ports, It is possible that your DJ controller may not be recognized and used properly.

If this seems to be the case, try either or both of the following solutions:

- Try using a shorter, well-shielded USB cable (a maximum of 3.3 feet/1 meter in length);

- Try placing a powered USB hub (using and external power supply) between the console and the DJ controller.


Hope this help.
 

Inviato Tue 30 Oct 18 @ 2:48 pm
will i have the same problem just going to get a Hercules dj control steel
 

Inviato Mon 07 Dec 20 @ 6:38 pm


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