Forum: VirtualDJ Technical Support

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Topic: Headphones wont work.
When i set my external sound card as the headphones, and when i go to use them, it doesnt work, its just playing what the master is playing.

Inviato Tue 10 Sep 19 @ 3:30 pm
More info please. No way anyone can help with that.

You also need a licensed version to use external devices.

Inviato Tue 10 Sep 19 @ 3:41 pm
i want to use the headphone feature, i have a numark mt3 and it doesnt have a soundcard on board. so i bought an external soundcard so that i can use the feature.

Inviato Tue 10 Sep 19 @ 3:45 pm
locodogPRO InfinityModeratorMember since 2013
Yeah, still not enough info,
a picture of your audio config and details of your audio interface please.

Inviato Tue 10 Sep 19 @ 3:59 pm
idk how to explain it to you. and i cant send photos. its legit what i said, its like when i have the external sound card as the headphones, then i put the crossfader to the opposite track, and then turn on the PFL it doesnt send any sound through the headphones / soundcard, it just mimics the master audio

Inviato Tue 10 Sep 19 @ 4:10 pm
OK so we've established that you're using an external interface for headphones...

What interface is it? Are you also using it for master? if not, how have you got the VDJ audio config set up? Where's master going?

You can post pictures. Just host them on a picture sharing site and post the link here. Alternatively you could by a license, then you can post pics directly here.

Inviato Tue 10 Sep 19 @ 4:25 pm

Inviato Tue 10 Sep 19 @ 4:28 pm
Well the first thing I noticed in the pic of your config is that the USB device says "error" on the right hand side.

It's not surprising really, considering you spend a whole £2.20 on it.

The best advice I can give you is to put that thing on the floor, jump on it, then put the bits in the bin. :-)

Is your PC a laptop or full size desktop/tower? If it's not a laptop then your onboard audio may have more channels you could use. Are there any more listed other than channels 1 & 2?

It's always best to use one audio interface for everything (master and headphones) rather than two different devices.

Inviato Tue 10 Sep 19 @ 4:32 pm
i tried it with another one i had in a box somewhere.

but it seems to work whenever i dont have my controller plugged in.

Inviato Tue 10 Sep 19 @ 4:50 pm
djdadPRO InfinityDevelopment ManagerMember since 2005

Inviato Tue 10 Sep 19 @ 11:48 pm