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Forum: VirtualDJ Technical Support

Topic: cannot get VDJ to accept program keys for controllers

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koibumiControlleristMember since 2020
Hi,

I'm new to VDJ and have the home plus version. I am trying to add some usb midi controllers as extra pads for video cues. Specifically, the Akai LPD8 and the Behringer X-Touch Mini. I can't seem to get VDJ to play the functions I program into the pads.
Here's what I've tried:
-running latest version of software
-tried all usb ports using different cables
-tried programming different functions other than cues, ie play and pause deck
-when I look at the Mapping section in VDJ, the pad show on/off when I press it
-using latest firmware and drivers for both hardware devices
-turned off all other apps
-tried both pieces of hardware on another computer running latest version of VDJ, different usb ports and cables; same problem
-both devices show up in Windows as device in Control Panel and Device Manager without any errors
-both the LPD8 and X-Touch mini work with Ableton Live 10 and Cakewalk DAWs (both latest versions)
-ran Miditrace, it shows ffff and both in and out for both devices and no data gets sent when I click Send button

I'm stuck on what to do next. Any suggestions would be appreciated.
 

Inviato Sat 20 Jun 20 @ 1:47 am
Plus licenses are only for the specific controller that you bought it for.

For use with any/all controllers, you need a Pro license.

 

Inviato Sat 20 Jun 20 @ 6:43 am


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