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Forum: VirtualDJ Technical Support

Topic: Virtual DJ won't launch after MacOS Catalina update
I have attempted to download any version of virtual dj for mac. My OS is Catalina and I just did an update last night. Prior to the update, virtual worked great. After the update, I couldn't and still cannot open the program. I have a Pro Infinity account, am an active DJ and need to reactivate the program ASAP. Please help.
 
Inviato Wed 03 Nov 21 @ 3:33 am
AdionPRO InfinityCTOMember since 2006
Inviato Wed 03 Nov 21 @ 4:12 am[ selected best answer by Adion on Fri 05 Nov 21 @ 7:43 am ]
AdionPRO InfinityCTOMember since 2006
 
 Selected as best answer Inviato Wed 03 Nov 21 @ 4:12 am
I have had no success with your suggestion, but thank you.
 
Inviato Thu 04 Nov 21 @ 3:59 am
AdionPRO InfinityCTOMember since 2006
Looks like this was indeed not working all the time yet. A fix will be available shortly.
In the meantime you can rename Documents/VirtualDJ/settings.xml before starting VDJ. That should also fix it.
 
Inviato Thu 04 Nov 21 @ 5:00 am
Hi All,

I am facing the same issue. I cannot open the Virtual DJ application after my latest OS update (Catalina 10.15.7). Has anyone managed to resolve this issue?
 
Inviato Thu 04 Nov 21 @ 9:20 pm
 
Inviato Fri 05 Nov 21 @ 7:38 am
AdionPRO InfinityCTOMember since 2006
EA build 6747 should be fine to fix it
 
Inviato Fri 05 Nov 21 @ 7:43 am
Thank you so much for all the help. I just finally had the time to try your suggestion and yes it did work. Virtual is back online and everything works. Thanks again.
 
Inviato Sun 07 Nov 21 @ 2:15 am