Graomi
Cheers for the advice will update to the 2007 drivers.
So, do you think it is a software problem with the Hec rather than the knob is just a bit well...knackered?
John
So, do you think it is a software problem with the Hec rather than the knob is just a bit well...knackered?
John
Inviato Sat 04 Aug 07 @ 9:39 pm
spinnaJ
There no problem with the software n herc mk2, it natively support:) It just the knob have undesired behaviour sometimes especially at split:)
Inviato Sat 04 Aug 07 @ 9:42 pm
ciacomix
Don`t want to open a new thread for this:
But what is the common response time for an open ticket ? Don`t want to be rude, but mine is open since over a week and it has not been read yet ;)
But what is the common response time for an open ticket ? Don`t want to be rude, but mine is open since over a week and it has not been read yet ;)
Inviato Sat 04 Aug 07 @ 10:05 pm
spinnaJ
It could be less than 24 hr or up 2,3 days..
It could be the team are rushing n bz for the new version ..hehe but they will reply asap. Try send again..:)
It could be the team are rushing n bz for the new version ..hehe but they will reply asap. Try send again..:)
Inviato Sat 04 Aug 07 @ 10:12 pm
sbangs
dont send it again that is likely to increase the support time and as they say on the support page
"How long does it take to get an answer ?
We are doing our best to answer you as fast as possible. Within business days, most of questions are answered within 2 days if not sooner. You don't need to post the same question several times, you won't get a faster answer, and in this case we will answer in priority to other users. Please note some questions may take more time to be answered, so thanks for your patience"
they reply as soon as possible and get many questions
they will be in touch as soon as they can :)
http://www.virtualdj.com/contact/
some time tickets are answered within 5 minutes it really depends on how many there are :)
"How long does it take to get an answer ?
We are doing our best to answer you as fast as possible. Within business days, most of questions are answered within 2 days if not sooner. You don't need to post the same question several times, you won't get a faster answer, and in this case we will answer in priority to other users. Please note some questions may take more time to be answered, so thanks for your patience"
they reply as soon as possible and get many questions
they will be in touch as soon as they can :)
http://www.virtualdj.com/contact/
some time tickets are answered within 5 minutes it really depends on how many there are :)
Inviato Sun 05 Aug 07 @ 12:42 am
spinnaJ
skyfxl wrote :
dont send it again that is likely to increase the support time and as they say on the support page
Opps..Sorry, yah dont send it again..:)
Inviato Sun 05 Aug 07 @ 4:21 am