Aaronshaw
Hey everyone I'm sure you've all seen this topic before but I've looked everywhere in and outside of the forums!
I have a AM4252 it came with VDJ. The mixer was working on my laptop last week. now virtual DJ does not respond to the mixer what so ever!
The audio shows up in control panel/sound.
I'm using windows 7 64bit.
Can anyone please help me with this problem I've tried everything!
I have a AM4252 it came with VDJ. The mixer was working on my laptop last week. now virtual DJ does not respond to the mixer what so ever!
The audio shows up in control panel/sound.
I'm using windows 7 64bit.
Can anyone please help me with this problem I've tried everything!
Inviato Thu 15 Mar 12 @ 2:37 am
Support staff
If it came with VirtualDJ included, please register your serial number on the page http://www.virtualdj.com/users/edit.html and then download the most recent version from the Download Center: http://www.virtualdj.com/download/updates.html
Please also see: http://www.virtualdj.com/wiki/MIDI%20Controller%20Not%20Working.html
Please also see: http://www.virtualdj.com/wiki/MIDI%20Controller%20Not%20Working.html
Inviato Thu 15 Mar 12 @ 6:50 am
Aaronshaw
Hey thanks i registered my LE edition now and I've tried the MIDI problems, but still is not working on my laptop. I know that its not my MIDI mixer because its working on my desktop fine. Please help i have a gig coming up and need it running on my laptop!
Regards
Aaron
Regards
Aaron
Inviato Thu 22 Mar 12 @ 11:01 pm
Support staff
The controller that you have registered is HID rather than MIDI, so there shouldn't be any conflicts.
Try replacing the USB cable with a different one. Also, if your computer has USB 3 ports, try using a USB 2 port (Some hardware is not compatible with USB 3.)
Make sure that you also plug it directly into your computer. If you are using an external USB hub, this needs to be powered.
Also, try doing a clean re-installation of VirtualDJ: http://www.virtualdj.com/wiki/How%20do%20I%20perform%20a%20clean%20re-installation%20of%20the%20software.html
If you are still unable to get it to work, please contact support via the live chat facility. Support staff will be able to connect to your computer (With your permission) to look at the problem directly: http://www.virtualdj.com/contact/index.html
Try replacing the USB cable with a different one. Also, if your computer has USB 3 ports, try using a USB 2 port (Some hardware is not compatible with USB 3.)
Make sure that you also plug it directly into your computer. If you are using an external USB hub, this needs to be powered.
Also, try doing a clean re-installation of VirtualDJ: http://www.virtualdj.com/wiki/How%20do%20I%20perform%20a%20clean%20re-installation%20of%20the%20software.html
If you are still unable to get it to work, please contact support via the live chat facility. Support staff will be able to connect to your computer (With your permission) to look at the problem directly: http://www.virtualdj.com/contact/index.html
Inviato Fri 23 Mar 12 @ 6:54 am