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Forum: VirtualDJ Technical Support

Topic: mp4 file extracted but does not play

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I recorded a whole two hour radio show in mp4 file. The file I got is not readable/ playable. I have tried VLC and Handbrake. No luck.

I really need to upload the show to youtube.

Any idea?

Please help!
Thank you!!
 
Inviato Mon 10 May 21 @ 7:56 pm
maybe a corrupted recording / file..
does it play in VirtualDJ ?
 
Inviato Mon 10 May 21 @ 8:00 pm
not at all ;(
 
Inviato Mon 10 May 21 @ 8:14 pm
Likely a corrupted file then.. unfortunately.
Perhaps computer or drive had a bit of hiccups during writing to file during recording .. .

But just in case, could restart your computer so you can rule out the sound card stopped working, or is taken by some app ..

There are also some online tools that can attempt to fix corrupted files, but wouldnt expect miracles if VLC was not playing anything .. .
https://www.onlineconverter.com/repair-mp4
https://fix.video/

etc
 
Inviato Mon 10 May 21 @ 8:19 pm
such a shame for a "pro" version of a software..
I had to upload this file..
 
Inviato Wed 12 May 21 @ 4:46 pm
 
Inviato Wed 12 May 21 @ 5:04 pm
indeed it worked perfect with recording mp3 files, no issues.
but I am still wondering what possible went wrong with recording in mp4??
 
Inviato Wed 12 May 21 @ 6:49 pm
If you want to send me a link I can see if I can salvage it with ffmpeg.
 
Inviato Wed 12 May 21 @ 9:47 pm
 
Inviato Wed 12 May 21 @ 10:41 pm
Sounds good. Is that the broken mp4?
 
Inviato Wed 12 May 21 @ 11:55 pm


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