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Forum: VirtualDJ Technical Support

Topic: videos qui se figent de manière imprevisibles

Questo argomento è obsoleto e potrebbe contenere informazioni obsolete o errate.

Bonjour,
Depuis quelques semaines, lorsque je lance une playlist de fichier mp4 (en 1080) en automix, les vidéos se figent de manière imprévisible (parfois au bout de 5 min, parfois après 3h). L'audio n'est pas affecté et une fermeture/réouverture de la fenêtre vidéo permet de rattraper mais mon but est de ne pas rester derrière l'ordi en soirée.
J'observe ce phénomène de manière identique sur 3 PC différents :
- Tour récente avec core i5 - 16 Go de RAM - Geforce GT 1030 - Windows 10 20H2 64 bits
- Portable DELL neuf core i5 - 8 Go de RAM - INTEL UHD Graphics - Windows 10 20H2 64 bits (avec uniquement VDJ installé)
- Un vieux portable ASUS UX31 - 4 Go de RAM - Windows 7 32 bits (c'est celui qui marche le mieux...)
Les pilotes sont tous à jour directement depuis le site de chaque fabriquant de composant.

A la lecture des forums j'ai essayé d'activer / désactiver les fonctions suivantes :
dans VDJ : videoUse DXVA, safeVideoDecode, MathEngine, ExperimantalSkinEngine
dans Windows : les effets visuels, le wifi, même l'antivirus.

Rien n'y fait et je suis à court d'idée (sauf d’abandonner les vidéos).
Votre aide sera donc la bienvenue.

merci d'avance
 

Inviato Wed 12 May 21 @ 2:32 pm
Seems like you tried quite a few things already.
You can also try useLowPowerGPU to "high power" since you have a dedicated video card

Also, there been quite a few posts around the internet with freeze/skip issues with Dell computers.
Usually the fix is to remove / shut down Dell background processes such as "game optimizer", "update checkers" etc.. Can see quite a few threads about that here: https://www.google.com/search?q=dell+micro+freezes Maybe something there helps, worth a look at least
 

Inviato Wed 12 May 21 @ 3:55 pm
Hi RUNE,
Thank you very much for your answer and sorry in advance for my english.
I tried to set UseLowPowerGPU to High Power and unfortunately it didn't fix the problem.
Concerning DELL background tasks, all of them were already off.
I also try to reset VDJ database (I made a backup of course) as well as a new install without success.

Still looking for ideas. Maybe video file format could be optimized for VDJ ?

 

Inviato Thu 13 May 21 @ 6:22 am
Since you experience same on 3 computers, are the files all from same source?
And if they are, where from and can upload an example file so can be tested ?
 

Inviato Thu 13 May 21 @ 9:31 am
Hi,
I finally found the solution ! It was not due to my videos (mp4 encoded with shotcut using H.264 and AAC) or to my computer configuration but to the automix dualdeck option. I Set "automixdualdeck" to "no" and now everythink works correctly. Usually I prefere the "automixdualdeck" set to "yes" because I can look at the next song and check beatmatching during mix. From now, I will avoid this option during automated shows since it cause random video freezing.
I hope my experience will help some users
Many thanks for considering my post and for the advices.
 

Inviato Thu 13 May 21 @ 4:19 pm


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