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Forum: VirtualDJ Technical Support

Topic: Controller issues
evol35PRO SubscriberMember since 2014
I pay for a subscription and my controller stops working after a bit of playing just like if you didn't have a subscription....WTF ???
 

Inviato Thu 19 May 22 @ 3:27 am
after 10 minutes ?
And every time?

just to rule out technical hardware / computer / software issues vs actual license issue
 

Inviato Thu 19 May 22 @ 9:59 am
And if license, make sure you are logged into same account as you are posting with here on the forum.
Look in the license tab in VirtualDJ settings, to verify
 

Inviato Thu 19 May 22 @ 10:00 am
evol35PRO SubscriberMember since 2014
yeah everything is the way it should be i checked over everything a couple of times and still stops working
 

Inviato Thu 19 May 22 @ 9:35 pm
What controller is it? and what happens when it "stops working" ?

is it the audio that drops out? is it the controller that loses connection to the software and faders dont work? does the light turn off at the controller? etc

so there is some hint to what could be the case
 

Inviato Sat 21 May 22 @ 8:05 am