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Forum: VirtualDJ Technical Support

Topic: Possible reload tags issue
When I reload tags on an already scanned/known track using the latest public build, it doesn't appear to give me the latest cue points (for instance set by Serato)

It does seem to work when going back to a previous build like b7759
 

Inviato Wed 31 Jan 24 @ 4:46 pm
getCuesFromTags set to "Always" ?
 

Inviato Thu 01 Feb 24 @ 9:45 am
PhantomDeejay wrote :
getCuesFromTags set to "Always" ?


Yes, and then I mark a couple of tracks and select Batch -> Reload tags

Switching to an older version seems to "fix" it
 

Inviato Thu 01 Feb 24 @ 10:00 am
Ok. Found. Will get fixed.
 

Inviato Thu 01 Feb 24 @ 10:01 am
I can confirm that the issue is fixed i the latest early access release (b7881)
 

Inviato Mon 05 Feb 24 @ 8:31 am
I've just started testing b7881 and my reload Tags crashes the program everytime.

M1 MacBook Pro (14-inch, 2022), Apple Silicon M1 Pro, 16gb, 500 gb SSD, macOS Sonoma 14.3, VirtualDJ v2023-m Early Access b7881.
 

Inviato Mon 05 Feb 24 @ 9:37 am
Ok, I've just checked my 2018 15" MBP. It has the same problem, reload Tags crashes out of VDJ to the desktop.

I also tried the Boot Camped Windows 10 on the same computer with the same results.

Main System
M1 MacBook Pro (14-inch, 2022), Apple Silicon M1 Pro, 16gb, 500 gb SSD, macOS Sonoma 14.3, VirtualDJ v2023-m Early Access b7881.

Backup
MacBook Pro 15-inch 2018 (Touch Bar), 2.9 GHz Intel Core i7, 16gb 2133 MHz LPDDR3 Memory, Radeon Pro 560 4096 MB, Intel HD Graphics 630 n1536 MB, macOS Ventura 13.6.1, 500gb SSD. NTFS for Windows installed. VirtualDJ v2023-i b7881.

+ Bootcamped with Windows 10 Pro Vers. 22H2 x64bit. VirtualDJ v2023-i b7881.
 

Inviato Mon 05 Feb 24 @ 11:09 am
No crash here with 7881 on Windows 11 (but I only did it on a selection of around 30 tracks).
 

Inviato Mon 05 Feb 24 @ 11:36 am
No crash here either. Windows 11.
 

Inviato Mon 05 Feb 24 @ 11:37 am
Mine doesn't crash either (Win 11)
 

Inviato Mon 05 Feb 24 @ 11:46 am
AdionPRO InfinityCTOMember since 2006
Looks like it might depend on the which setting getCuesFromTag is on, and if there are already cue points in the database and/or in the tag
 

Inviato Mon 05 Feb 24 @ 11:49 am
My setting;



@Adion you are right. getCuesFromTags set to No or Always works fine.

It is only when set to for new files that it fails every time.

Back to testing.😊
 

Inviato Mon 05 Feb 24 @ 3:19 pm