Forum: VirtualDJ Technical Support

JammText runs on both Mac OSX and Windows. Choose the platform you want. Use the DJ software you want, or no DJ software at all. JammText will integrate seamlessly into YOUR existing setup.

Minimum Requirements: Windows 7 / 8 / 8.1 / 10 or Mac OSX Mavericks / Yosemite / El Capitan; Internet connection; Connection to second display for output

Recommended Hardware: Intel i5/i7, 8GB RAM, 5GB free disk space, and Intel HD 4000 or better GPU

https://www.mixcityinc.com/jammtext/details.html

I believe I have answered already on a similar thread.

1) Try to use a powered USB hub between your MAC and DDJ-SZ.
2) Try a new high quality built USB cable
3) Try to adjust the ASIO settings to any value between 2ms and 8ms
4) Monitor your MAC's temperature

I understand that this is frustrating, but I used DDJ-SZ until July 31 every weekend for the past 2 years without any issue under Win7, Win 8.1 and Win 10. Since August 1st I'm using DDJ-RZ but I still test SZ every time a new build gets out. Both on MAC and PC. Also SZ is a quite popular unit and there are a lot of users that use it with VirtualDj. I'm sure that if this behavior was an issue caused by a VirtualDj update the forums would have flooded with messages similar to yours.

Therefore, your issue seems specific to you. It has to be something specific on your system or your workflow. Without us knowing what's causing it, we cannot help any further unless you help us troubleshoot it.

So: Please try the 4 points I mentioned above and let us know your findings. Try to provide as much info as possible when you report back. Answers like "I tried all of the above and nothing happened" does not really help us. Even if "nothing happened" by your point of view, describing what you did and what the results was may help us to reach other conclusions. You may say something that may lead us to the right direction, as it's impossible to type here a 200 points troubleshoot guide. :)

PS: The blue leds on SZ jogs blink on the last 30 seconds of a song.
30-20 secs: Blink every second
20-10 secs: Blink every half second
10-00 secs: Blink every quarter of the second.
Also they stay off when a deck is unloaded.
That's by design!

I'm happy to report that I have been out 3 times this weekend and not a drop out one. Fingers crossed we found the issue being super low latency with our pioneer controllers. I'd say after a month of no drop out to call it solved. I raised my latency and removed my external video drive from spot light search on Mac so only vdj is accessing it. I'm using a fan control that runs my mac fan at max speed along with a laptop cooler to aid in a nice cool system..been doing that and also ran through the system optimization to enjoy a smooth run. One thing I also did was drop my skin fps to 15.... I don't . I mix by ear with no sync button so I'm OK with a lower fps on my skin so as long as my video output for videos is smooth and the cpu is happy. Everything ran spot on tonight. ALL MY FINGERS CROSSED it keeps going perfect.