Forum: VirtualDJ Technical Support
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Topic: crash right after opening - Page: 1
im using the latest build and a pioneer controller plugged into a windows laptop.
whenever i open the software (happenes both with controller on and off) vdj straight crashes. the mouse cursor keeps spinning and if i click anywhere the programms dead.
i tried installing various older builds, but non of them work.
please, does anyone have a solution for this?
Inviato Mon 01 Jun 20 @ 7:16 pm
See if that helps.
Inviato Mon 01 Jun 20 @ 7:36 pm
thank you for your help.
though, all of my settings, and i had a lot customized, are all gone now.
can i get them back somehow?
Inviato Tue 02 Jun 20 @ 5:34 am
There's no easy fix although one of the devs here may be willing to have a look and see if they can fix it.
Inviato Tue 02 Jun 20 @ 6:28 am
Inviato Tue 02 Jun 20 @ 7:20 am
Inviato Tue 02 Jun 20 @ 7:30 am
some minor ones are out the window, but thats not a big deal.
thank you for your quick help.
Inviato Tue 02 Jun 20 @ 7:44 am
Inviato Tue 02 Jun 20 @ 8:42 am
Inviato Tue 02 Jun 20 @ 8:46 am
thank you very much!
Inviato Tue 02 Jun 20 @ 1:06 pm
i saw that vdj automatically created a new settings.xml file.
can i adjust my settings, so that it only pulls information from my yesterdays xml file?
Inviato Wed 03 Jun 20 @ 5:37 am
Looks like there's a deeper issue here though .......
Inviato Wed 03 Jun 20 @ 5:57 am
how do i overwright?
Inviato Thu 04 Jun 20 @ 4:34 am
How did you make a copy of the new, non-crashing settings.xml (explain step by step)?
Inviato Thu 04 Jun 20 @ 7:10 am
was that not the way i was supposed to copy it?
Inviato Fri 05 Jun 20 @ 5:47 am
When you asked how to overwrite a file, I feared the worst.
Inviato Fri 05 Jun 20 @ 7:10 am
or maybe that one will be crashing too again.
Inviato Fri 05 Jun 20 @ 7:43 am
Inviato Fri 05 Jun 20 @ 7:49 am
im really curious whats going on here.
should i maybe deinstall vdj completely and install it new?
Inviato Tue 09 Jun 20 @ 7:38 am
I can only assume you've been gradually resetting things back to your preferred choices, and now it's falling over again.
So, the backup of the settings.xml I suggested you make when you'd configured it (earlier in this thread) should still be OK, yes?
Inviato Tue 09 Jun 20 @ 10:59 am