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Forum: VirtualDJ Technical Support

Topic: crash right after opening - Page: 2

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djdadPRO InfinityDevelopment ManagerMember since 2005
Can you upload the settings.xml file that causes the crash and post the link here ?
Or you get the crash without changing anything from the default settings ?

May not be much useful as the crash is related to the DDJ Asio, but curious to see what you have changed there.
 

Inviato Tue 09 Jun 20 @ 11:40 am
i just tried the copy settings file, with and without DDJ turned on, and youre right, its the DDJ that causes the crash.

but i updated the driver and firmware and theres not much more to do from the controller side.

Should i update the driver once again?
 

Inviato Wed 10 Jun 20 @ 5:39 am
bump.

please help, it is still not working.

should i delete and reinstall vdj completely?
 

Inviato Thu 09 Jul 20 @ 8:46 am
Try renaming your Documents> VirtualDJ> settings.xml file while VDJ is closed then try again. Your settings file may be corrupted.
 

Inviato Thu 09 Jul 20 @ 8:48 am
You previously said you were using Windows - but which version?

The DDJ-RR drivers require Windows 8.1 or 10.
 

Inviato Thu 09 Jul 20 @ 9:21 am
thank you, i will try renaming the settings file again.

and yes, im using windows 10.
 

Inviato Fri 10 Jul 20 @ 12:58 pm
ok so renaming the settings file does make vdj work again, but only for one time. at the second startup it crashes again.

please can anyone tell me a definitive solution to this?
 

Inviato Mon 20 Jul 20 @ 8:41 am
Leguan3000 wrote :
at the second startup it crashes again


.....and you made no changes to the settings, in config or on the skin you're using?

 

Inviato Mon 20 Jul 20 @ 8:45 am
no i did not change anything.
 

Inviato Tue 21 Jul 20 @ 4:37 am
djdad wrote :
the crash is related to the DDJ Asio

Adion wrote :
There is one crash logged which appears to be the DDJ-RR asio driver crashing.

Leguan3000 wrote :
its the DDJ that causes the crash


What settings do you have for your ASIO driver (latency/buffer size)? If you make it too small, it could be causing issues.

You could also try uninstalling the ASIO driver and just using WASAPI.

 

Inviato Tue 21 Jul 20 @ 10:04 am


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