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Forum: General Discussion

Topic: Problems with v6.0.1 Pro

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I have been a member for a few weeks and I have learnt a lot from the posts here, however my problems won't go away.

I have been running Virtual DJ 6.0.1 Pro for the last few months. My laptop is an Asus with a 1.5 Celeron processor with 1GB RAM.

The most common problem is an apparent crash where the right deck suddenly loses all audio. Operation is exactly the same, i.e. the track appears to be playing and all functions look like they are working normally, just no sounds at all. A reboot of Virtual DJ solves the problem.

Lately I find that the tracks stutter, particularly if I TAB into Windows search and back again. It's as if the laptop is running out of resources, but I never had this problem until this last couple of weeks. Last night's final track just would not play at all! You can guess how embarrassing that was! Does Virtual DJ use more of the laptop's resources the more tracks you add to the hard drive? I must have about 20GB drive space free now.

The right hand deck has another problem - it refuses to show the countdown of the time remaining and only shows the duration of the track (without counting down). The left hand deck is OK.

Finally, the track titles will not display fully in the lower window. I use the Mixlab v3.1 skin but it doesn't matter which skin I use. I know this is an ID3 tag issue and have used a programme called TAG IT to try to ensure all tags (both v1 & v2) display correctly. Still it refuses to behave. Any artists/titles longer than 29 characters are truncated.

Here's hoping somebody can help. Thanks in advance.

John
 
Inviato Sun 10 Jan 10 @ 6:54 am
At the risk of sounding like a preachy vdj fanboy, it's probably a bad cracked version. Try downloading the legit demo version and see if that works on your machine, at least you'll know whether its the software or a hardware problem then...
 
Your version is about 6 Month old - Better update to the latest (legal) version if you own a license. There are more than 4 pages of bugfixes since version 6.0.1.

https://www.virtualdj.com/wiki/VirtualDJ_History.html

NOTE: If you are using an illegal version of the software then that will be why you are experiencing problems. If this is the case, please support the software and its development by purchasing it: http://www.virtualdj.com/buy/index.html - Also, check your computer for viruses and spyware which often accompany illegal software.

Greets, Heiko
 
With regards to the stuttering I wouldn't expect miracles from your system, it's well below the recommended specs. The only things you can try are tinkering with safe mode and latency in VDJ options. You also neglect to mention two key things; sound card make/model, and current vdj config settings :)
 
Thanks for the feedback.

I am one of those people who sticks to the same software and refuses to upgrade/update unless I absolutely have to. If it works 100% then it's best left alone. My DJ laptop is dedicated to Virtual DJ and does not even have wi-fi activated.

As I suspected, my machine could be buckling under the pressure of an ever increasing database of songs. I have altered the latency and this solves the problem, but for club mixing I need to have spontaneity so I set for best performance. I used to be able to run OTS AV at the same time, but not any more. Even performing a Windows search causes the song to stutter.

I still don't understand why I can not see the full details of the artist/song. Also, why should the right hand deck suddenly lose audio?

By the way, I use Virtual DJ with the Denon DN-HC4500 controller.

I think it is about time to upgrade the laptop. This should at least solve the stuttering. I presume something like a Toshiba Satellite Pro with a duo-core processor and 4GB RAM should be more than adequate.

Thanks again for your help. Any further info about my other issues would be appreciated.

Thanks and best wishes.

John
 
Tried defragging the c drive lately?
 
Oh yes!
 
if you haven't already got one (why not register if you have) a legal copy of the software will help, it appears you will spend money on everything and anything but the heart of your system.
 
OK, I understand I really need to get a new laptop and move up from the free version of VDJ. At risk of being a pain I still have a few questions.

Firstly, the software, and a question for the technical people at VDJ regarding my laptop needs: Which part of my laptop will be doing the hard work? i.e. is VDJ more reliant on using I/O resources or memory? It seems that the more tracks I add to the laptop, the more memory is used. Do the resources keep getting hammered the more tracks I add to my hard drive? Is the track database memory-resident? How does this all work? How many tracks? I am one of those who likes to have a bit of everything. My CD collections is huge and I can see me carrying as many as 10,000 songs with me, just in case!

It's true I purchased some expensive equipment for my disco and paid far less attention to the software, using only the trial version of VDJ, hoping it would keep me going. The problem now is that my budget is almost depleted and I suddenly discover that I need to buy an expensive laptop costing in excess of £700. My remaining funds are probably insufficient for the latest VDJ software. Is there a slightly older version of VDJ which will serve my needs and maybe cost a little less? I also hate having to unnecessarily upgrade any software. I just want one version which will serve my needs and keep going.

Currently, I am fed up with: Deck 2 refusing to countdown the remaining track time; Truncation of the artist names/song titles; VDJ not being able to find all the songs in the directory when I use the search facility (even a Windows search misses these though); Deck 2 suddenly losing audio, and there are other issues. Will all these glitches and bugs really disappear with 'full' registered software?

I would still want to use Windows XP Pro on any new laptop as it is better suited to multimedia applications. Plus, I wonder how VDJ will perform with Windows 7. Are there any driver or incompatibility issues with Windows 7? Remember, I am reluctant to 'fix something which isn't broke' so Windows XP will be fine for me. Plus I am sure XP Pro will be less intensive on resources.

Thanks

John (overcautious, PITA ;0)
 
Sorry - another one... Is VDJ written in 32 bit or 64 bit?

Thanks again.

John
 
Hi John,

The fact that you have been using VDJ for months leads me to believe the version you are using is illegal rather than "free". The version you are using is well out of date and cracked software contains bad code and that may explain some of the errors. Try the latest trial version to see if it's any better.

VDJ basic costs $99 and is pretty comprehensive. It doesn't support external controllers but if you are a mouse / keyboard user then it's just fine. If you're not doing video then basic laptops will run VDJ no problem.

VDJ is a 32bit app but it will work on a 64bit system through the OS emulation.

Please see the link here: http://www.virtualdj.com/products/basic.html

Hope to see you soon as a registered user.

Keith
 
I appreciate that I may not get 'the full works' in the way of support if I am not a registered user.

My current laptop was given to me and the software was installed by my friend so I could try VDJ and another DJ package in order to decide which one I wanted to go with. I am strongly leaning towards VDJ and will likely make a purchase and register asap. I need to know I am making the right decision. I have wasted a good deal of money in the past on the wrong software.

I would need external controller support for my DN-HC4500 so the $99 version would not suffice.

Thanks for the info about VDJ being 32 bit also.

I will check back later. Thanks for any additional tips. I am sure you will understand my caution.

John
 
Hi John,

I use VDJ Pro with the HC-4500 and the performance is exemplary.

It takes a bit of time and help, but if you're not happy with the basic mapping you can customise the HC4500 using VDJ script to personally configure how the controller works. I have made a custom mapping (with a bit of help from JPBoggis) and it has to be one of the best solutions out there for a club DJ.

I work in a busy club in Aberdeen and the combination of VDJ and the HC-4500 has given me no problems whatsoever in nearly 2 years.

It's a bit galling when people come here looking for help when they are obviously using cracked software and others here have paid for it, but all I can do is recommend VDJ Pro. You won't be disappointed and it is well worth the investment in your rig.

Hope to see you with us soon :)

P.S. The issue of the right deck losing audio is now fixed. You need to update the HC4500 to V1006. It was a midi timing issue that will go away with an update to your HC4500 and using the latest version of VDJ.

http://www.denondj.com/firmware.aspx?ProductId=81

Keith
 
Sorry, I just realised I did not answer the question about the sound card. I believe it is called an "Asio" driver (the one which comes with the Denon HC4500). Other than that I only have the onboard bog-standard laptop motherboard sound card.

I use powered speakers: A pair of dB Technologies "Opera Digital 605D". These have proved to be a superb pair of speakers. All my mp3s are processed to 320k and the resulting sound very is impressive considering they are just mp3s. (I am a bit of an audiophile snob ;0)

I will download the latest trial version of VDJ and have a play with it over the weekend. I will purchase online. Seems to be a fair price - $299 - about £180 I think, looking at the current exchange rates.

Thanks for the HC-4500 firmware upgrade info.

Cheers all.

John
 
Hi John,

Good to hear you're coming on board, it is a great piece of software and apart from the odd niggle is well supported and developed.

You will get 11ms latency with the Denon Asio and it sounds great!

The laptop you have will be fine for audio only .... give it a good clean out (winoptimiser or something like that) and a defragment. If you're using the HC-4500 as a sound card then it takes the weight off your laptop.

With the pro licence you can download additional skins, Matt's Vmix 5.4 is excellent.

Any more questions just ask!

Keith
 
 
Nice, that's a cracking machine ..... 1280 x 800 is a perfect resolution for VDJ with the skin I mentioned earlier.

Good luck!

Keith
 
Memory, memory, memory. You need to add some to your computer, if not upgrade it. Laptops are getting cheap - no I'm not made out of money either. Also, optimize your laptop by turning off everything you aint using. IM, Video, Screensaver... I could go on for hours. Get a legal copy. VDJ is one of the few companies I know that lets you pay once and download upgrades. Support them!
 
DJReuben wrote :
Memory, memory, memory. You need to add some to your computer, if not upgrade it. Laptops are getting cheap - no I'm not made out of money either. Also, optimize your laptop by turning off everything you aint using. IM, Video, Screensaver... I could go on for hours. Get a legal copy. VDJ is one of the few companies I know that lets you pay once and download upgrades. Support them!


he is licenesed!, or were you just meaning support in general?
 


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