IB2212
Hi, my device responds when I click an on screen button such as play, cue, headphones etc but the other way around there is no response. So the play, cue, headphone buttons etc on my device have no effect. Help... So when I click the play button in the software, the device play button lights up and the song plays but when I press pause on the device nothing happens - song keeps playing and the play light stays illuminated. Thanks for your help.
Inviato Mon 24 Oct 16 @ 10:19 am
kradcliffe
What software & version? What device?
That post does not give nearly enough information to help diagnose your problem.
That post does not give nearly enough information to help diagnose your problem.
Inviato Mon 24 Oct 16 @ 10:29 am
IB2212
The device is an idance VDJ Intro and the software is Virtual DJ
Inviato Mon 24 Oct 16 @ 1:00 pm
IB2212
VDJ 8
Inviato Mon 24 Oct 16 @ 1:01 pm
djdad
Hi,
Please do the following, in order to provide us some data that will help us see what is wrong.....
- Open VirtualDJ, goto Settings-->OPTIONS tab
- change the CreateMidiLog setting to Yes
- close VirtualDJ
- Make sure the controller is connected
- open VirtualDj and close again.
- post here the content of the file Log Report.txt you will find in /Documents/VirtualDJ folder.
Please do the following, in order to provide us some data that will help us see what is wrong.....
- Open VirtualDJ, goto Settings-->OPTIONS tab
- change the CreateMidiLog setting to Yes
- close VirtualDJ
- Make sure the controller is connected
- open VirtualDj and close again.
- post here the content of the file Log Report.txt you will find in /Documents/VirtualDJ folder.
Inviato Mon 24 Oct 16 @ 1:06 pm
IB2212
--- 2016/10/26 - 08:12 (3456)
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Audio device found: name="USB Sound Device " vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.0.00000000}.{2cecba6f-32b6-40e4-a85e-28dc3413a309}"
Audio device found: name="Realtek High Definition Audio" vid="0x10EC" pid="0x0887" hardwareID:"{0.0.0.00000000}.{67a529c1-5cdd-40aa-b49d-9d786e687ba2}"
Audio device found: input name="Webcam C110" vid="0x046D" pid="0x0829" mid="0x0002" hardwareID:"{0.0.1.00000000}.{38cf3410-d2f0-4f8f-888e-c37c3b973d42}"
Audio device found: input name="Line (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{649c40c2-cd03-4f23-8cdf-c9d913af69fd}"
Audio device found: input name="SPDIF Interface (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{72e5b246-2da9-42ce-814f-7e9c82f39d93}"
Audio device found: input name="ArcSoft Magic-i Microphone" hardwareID:"{0.0.1.00000000}.{957e225d-bab7-41bf-96d5-beb806487a76}"
Audio device found: input name="Microphone (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{e5799731-53a9-409b-9fd3-bb7edd79d570}"
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Midi out device detected, name:Microsoft GS Wavetable Synth mid:1 pid:27
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:0 out:1)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
MIDI Device Identifying: Microsoft GS Wavetable Synth (in:-1 out:0)
[08:12] Midi Out Closed (Microsoft GS Wavetable Synth)
MIDI Device Not Identified: Microsoft GS Wavetable Synth
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:-1 out:2)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col01#7&34733e5a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col03#7&34733e5a&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col04#7&34733e5a&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col05#7&34733e5a&0&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x5131 PID:0x0004 path:\\?\hid#vid_5131&pid_0004&mi_02#8&207e3c6c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device connected: TMC-MINI ; inReportLength: 65 outReportLength: 65
HID Device found: VID:0x0D8C PID:0x0102 path:\\?\hid#vid_0d8c&pid_0102&mi_03#8&2ebdde0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Audio device found: name="USB Sound Device " vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.0.00000000}.{2cecba6f-32b6-40e4-a85e-28dc3413a309}"
Audio device found: name="Realtek High Definition Audio" vid="0x10EC" pid="0x0887" hardwareID:"{0.0.0.00000000}.{67a529c1-5cdd-40aa-b49d-9d786e687ba2}"
Audio device found: input name="Webcam C110" vid="0x046D" pid="0x0829" mid="0x0002" hardwareID:"{0.0.1.00000000}.{38cf3410-d2f0-4f8f-888e-c37c3b973d42}"
Audio device found: input name="Line (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{649c40c2-cd03-4f23-8cdf-c9d913af69fd}"
Audio device found: input name="SPDIF Interface (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{72e5b246-2da9-42ce-814f-7e9c82f39d93}"
Audio device found: input name="ArcSoft Magic-i Microphone" hardwareID:"{0.0.1.00000000}.{957e225d-bab7-41bf-96d5-beb806487a76}"
Audio device found: input name="Microphone (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{e5799731-53a9-409b-9fd3-bb7edd79d570}"
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Midi out device detected, name:Microsoft GS Wavetable Synth mid:1 pid:27
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:0 out:1)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
MIDI Device Identifying: Microsoft GS Wavetable Synth (in:-1 out:0)
[08:12] Midi Out Closed (Microsoft GS Wavetable Synth)
MIDI Device Not Identified: Microsoft GS Wavetable Synth
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:-1 out:2)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col01#7&34733e5a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col03#7&34733e5a&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col04#7&34733e5a&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col05#7&34733e5a&0&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x5131 PID:0x0004 path:\\?\hid#vid_5131&pid_0004&mi_02#8&207e3c6c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device connected: TMC-MINI ; inReportLength: 65 outReportLength: 65
HID Device found: VID:0x0D8C PID:0x0102 path:\\?\hid#vid_0d8c&pid_0102&mi_03#8&2ebdde0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
Inviato Tue 25 Oct 16 @ 9:13 pm
IB2212
Inviato Wed 26 Oct 16 @ 5:04 am
djdad
will be fixed in next build.
In the meantime, you can roll back to Build 3432
http://www.virtualdj.com/download/build.html
In the meantime, you can roll back to Build 3432
http://www.virtualdj.com/download/build.html
Inviato Wed 26 Oct 16 @ 3:40 pm
IB2212
Thank you for your help,
Unfortunately the problem remains. Was I supposed to uninstall the program before doing the download you provided?
Thanks
--- 2016/10/26 - 08:12 (3456)
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Audio device found: name="USB Sound Device " vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.0.00000000}.{2cecba6f-32b6-40e4-a85e-28dc3413a309}"
Audio device found: name="Realtek High Definition Audio" vid="0x10EC" pid="0x0887" hardwareID:"{0.0.0.00000000}.{67a529c1-5cdd-40aa-b49d-9d786e687ba2}"
Audio device found: input name="Webcam C110" vid="0x046D" pid="0x0829" mid="0x0002" hardwareID:"{0.0.1.00000000}.{38cf3410-d2f0-4f8f-888e-c37c3b973d42}"
Audio device found: input name="Line (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{649c40c2-cd03-4f23-8cdf-c9d913af69fd}"
Audio device found: input name="SPDIF Interface (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{72e5b246-2da9-42ce-814f-7e9c82f39d93}"
Audio device found: input name="ArcSoft Magic-i Microphone" hardwareID:"{0.0.1.00000000}.{957e225d-bab7-41bf-96d5-beb806487a76}"
Audio device found: input name="Microphone (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{e5799731-53a9-409b-9fd3-bb7edd79d570}"
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Midi out device detected, name:Microsoft GS Wavetable Synth mid:1 pid:27
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:0 out:1)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
MIDI Device Identifying: Microsoft GS Wavetable Synth (in:-1 out:0)
[08:12] Midi Out Closed (Microsoft GS Wavetable Synth)
MIDI Device Not Identified: Microsoft GS Wavetable Synth
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:-1 out:2)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col01#7&34733e5a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col03#7&34733e5a&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col04#7&34733e5a&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col05#7&34733e5a&0&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x5131 PID:0x0004 path:\\?\hid#vid_5131&pid_0004&mi_02#8&207e3c6c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device connected: TMC-MINI ; inReportLength: 65 outReportLength: 65
HID Device found: VID:0x0D8C PID:0x0102 path:\\?\hid#vid_0d8c&pid_0102&mi_03#8&2ebdde0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
--- 2016/10/27 - 07:53 (3471)
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Audio device found: name="USB Sound Device " vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.0.00000000}.{2cecba6f-32b6-40e4-a85e-28dc3413a309}"
Audio device found: name="Realtek High Definition Audio" vid="0x10EC" pid="0x0887" hardwareID:"{0.0.0.00000000}.{67a529c1-5cdd-40aa-b49d-9d786e687ba2}"
Audio device found: input name="Webcam C110" vid="0x046D" pid="0x0829" mid="0x0002" hardwareID:"{0.0.1.00000000}.{38cf3410-d2f0-4f8f-888e-c37c3b973d42}"
Audio device found: input name="Line (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{649c40c2-cd03-4f23-8cdf-c9d913af69fd}"
Audio device found: input name="SPDIF Interface (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{72e5b246-2da9-42ce-814f-7e9c82f39d93}"
Audio device found: input name="ArcSoft Magic-i Microphone" hardwareID:"{0.0.1.00000000}.{957e225d-bab7-41bf-96d5-beb806487a76}"
Audio device found: input name="Microphone (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{e5799731-53a9-409b-9fd3-bb7edd79d570}"
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Midi out device detected, name:Microsoft GS Wavetable Synth mid:1 pid:27
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:0 out:1)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
[07:53] Midi In Closed (\\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global)
[07:53] Midi Out Closed (\\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global)
MIDI Device Identifying: Microsoft GS Wavetable Synth (in:-1 out:0)
[07:53] Midi Out Closed (Microsoft GS Wavetable Synth)
MIDI Device Not Identified: Microsoft GS Wavetable Synth
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:-1 out:2)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
[07:53] Midi Out Closed (\\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global)
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col01#7&34733e5a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x0D8C PID:0x0102 path:\\?\hid#vid_0d8c&pid_0102&mi_03#8&2ebdde0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col03#7&34733e5a&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col04#7&34733e5a&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col05#7&34733e5a&0&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x5131 PID:0x0004 path:\\?\hid#vid_5131&pid_0004&mi_02#8&207e3c6c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device connected: TMC-MINI ; inReportLength: 65 outReportLength: 65
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
--- 2016/10/27 - 08:20 (3471)
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Audio device found: name="USB Sound Device " vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.0.00000000}.{2cecba6f-32b6-40e4-a85e-28dc3413a309}"
Audio device found: name="Realtek High Definition Audio" vid="0x10EC" pid="0x0887" hardwareID:"{0.0.0.00000000}.{67a529c1-5cdd-40aa-b49d-9d786e687ba2}"
Audio device found: input name="Webcam C110" vid="0x046D" pid="0x0829" mid="0x0002" hardwareID:"{0.0.1.00000000}.{38cf3410-d2f0-4f8f-888e-c37c3b973d42}"
Audio device found: input name="Line (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{649c40c2-cd03-4f23-8cdf-c9d913af69fd}"
Audio device found: input name="SPDIF Interface (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{72e5b246-2da9-42ce-814f-7e9c82f39d93}"
Audio device found: input name="ArcSoft Magic-i Microphone" hardwareID:"{0.0.1.00000000}.{957e225d-bab7-41bf-96d5-beb806487a76}"
Audio device found: input name="Microphone (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{e5799731-53a9-409b-9fd3-bb7edd79d570}"
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Midi out device detected, name:Microsoft GS Wavetable Synth mid:1 pid:27
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:0 out:1)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
[08:20] Midi In Closed (\\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global)
[08:20] Midi Out Closed (\\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global)
MIDI Device Identifying: Microsoft GS Wavetable Synth (in:-1 out:0)
[08:20] Midi Out Closed (Microsoft GS Wavetable Synth)
MIDI Device Not Identified: Microsoft GS Wavetable Synth
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:-1 out:2)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
[08:20] Midi Out Closed (\\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global)
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col01#7&34733e5a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x0D8C PID:0x0102 path:\\?\hid#vid_0d8c&pid_0102&mi_03#8&2ebdde0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col03#7&34733e5a&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col04#7&34733e5a&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col05#7&34733e5a&0&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x5131 PID:0x0004 path:\\?\hid#vid_5131&pid_0004&mi_02#8&207e3c6c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device connected: TMC-MINI ; inReportLength: 65 outReportLength: 65
--- 2016/10/27 - 08:22 (3471)
Unfortunately the problem remains. Was I supposed to uninstall the program before doing the download you provided?
Thanks
--- 2016/10/26 - 08:12 (3456)
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Audio device found: name="USB Sound Device " vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.0.00000000}.{2cecba6f-32b6-40e4-a85e-28dc3413a309}"
Audio device found: name="Realtek High Definition Audio" vid="0x10EC" pid="0x0887" hardwareID:"{0.0.0.00000000}.{67a529c1-5cdd-40aa-b49d-9d786e687ba2}"
Audio device found: input name="Webcam C110" vid="0x046D" pid="0x0829" mid="0x0002" hardwareID:"{0.0.1.00000000}.{38cf3410-d2f0-4f8f-888e-c37c3b973d42}"
Audio device found: input name="Line (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{649c40c2-cd03-4f23-8cdf-c9d913af69fd}"
Audio device found: input name="SPDIF Interface (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{72e5b246-2da9-42ce-814f-7e9c82f39d93}"
Audio device found: input name="ArcSoft Magic-i Microphone" hardwareID:"{0.0.1.00000000}.{957e225d-bab7-41bf-96d5-beb806487a76}"
Audio device found: input name="Microphone (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{e5799731-53a9-409b-9fd3-bb7edd79d570}"
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Midi out device detected, name:Microsoft GS Wavetable Synth mid:1 pid:27
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:0 out:1)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
MIDI Device Identifying: Microsoft GS Wavetable Synth (in:-1 out:0)
[08:12] Midi Out Closed (Microsoft GS Wavetable Synth)
MIDI Device Not Identified: Microsoft GS Wavetable Synth
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:-1 out:2)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col01#7&34733e5a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col03#7&34733e5a&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col04#7&34733e5a&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col05#7&34733e5a&0&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x5131 PID:0x0004 path:\\?\hid#vid_5131&pid_0004&mi_02#8&207e3c6c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device connected: TMC-MINI ; inReportLength: 65 outReportLength: 65
HID Device found: VID:0x0D8C PID:0x0102 path:\\?\hid#vid_0d8c&pid_0102&mi_03#8&2ebdde0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
--- 2016/10/27 - 07:53 (3471)
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Audio device found: name="USB Sound Device " vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.0.00000000}.{2cecba6f-32b6-40e4-a85e-28dc3413a309}"
Audio device found: name="Realtek High Definition Audio" vid="0x10EC" pid="0x0887" hardwareID:"{0.0.0.00000000}.{67a529c1-5cdd-40aa-b49d-9d786e687ba2}"
Audio device found: input name="Webcam C110" vid="0x046D" pid="0x0829" mid="0x0002" hardwareID:"{0.0.1.00000000}.{38cf3410-d2f0-4f8f-888e-c37c3b973d42}"
Audio device found: input name="Line (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{649c40c2-cd03-4f23-8cdf-c9d913af69fd}"
Audio device found: input name="SPDIF Interface (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{72e5b246-2da9-42ce-814f-7e9c82f39d93}"
Audio device found: input name="ArcSoft Magic-i Microphone" hardwareID:"{0.0.1.00000000}.{957e225d-bab7-41bf-96d5-beb806487a76}"
Audio device found: input name="Microphone (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{e5799731-53a9-409b-9fd3-bb7edd79d570}"
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Midi out device detected, name:Microsoft GS Wavetable Synth mid:1 pid:27
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:0 out:1)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
[07:53] Midi In Closed (\\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global)
[07:53] Midi Out Closed (\\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global)
MIDI Device Identifying: Microsoft GS Wavetable Synth (in:-1 out:0)
[07:53] Midi Out Closed (Microsoft GS Wavetable Synth)
MIDI Device Not Identified: Microsoft GS Wavetable Synth
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:-1 out:2)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
[07:53] Midi Out Closed (\\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global)
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col01#7&34733e5a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x0D8C PID:0x0102 path:\\?\hid#vid_0d8c&pid_0102&mi_03#8&2ebdde0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col03#7&34733e5a&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col04#7&34733e5a&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col05#7&34733e5a&0&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x5131 PID:0x0004 path:\\?\hid#vid_5131&pid_0004&mi_02#8&207e3c6c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device connected: TMC-MINI ; inReportLength: 65 outReportLength: 65
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
--- 2016/10/27 - 08:20 (3471)
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Audio device found: name="USB Sound Device " vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.0.00000000}.{2cecba6f-32b6-40e4-a85e-28dc3413a309}"
Audio device found: name="Realtek High Definition Audio" vid="0x10EC" pid="0x0887" hardwareID:"{0.0.0.00000000}.{67a529c1-5cdd-40aa-b49d-9d786e687ba2}"
Audio device found: input name="Webcam C110" vid="0x046D" pid="0x0829" mid="0x0002" hardwareID:"{0.0.1.00000000}.{38cf3410-d2f0-4f8f-888e-c37c3b973d42}"
Audio device found: input name="Line (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{649c40c2-cd03-4f23-8cdf-c9d913af69fd}"
Audio device found: input name="SPDIF Interface (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{72e5b246-2da9-42ce-814f-7e9c82f39d93}"
Audio device found: input name="ArcSoft Magic-i Microphone" hardwareID:"{0.0.1.00000000}.{957e225d-bab7-41bf-96d5-beb806487a76}"
Audio device found: input name="Microphone (USB Sound Device )" vid="0x0D8C" pid="0x0102" hardwareID:"{0.0.1.00000000}.{e5799731-53a9-409b-9fd3-bb7edd79d570}"
WASAPI device without vid/pid: Microphone (ArcSoft Magic-i Microphone) : {2}.\\?\root#media#0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\wave
Midi out device detected, name:Microsoft GS Wavetable Synth mid:1 pid:27
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:0 out:1)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
[08:20] Midi In Closed (\\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global)
[08:20] Midi Out Closed (\\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global)
MIDI Device Identifying: Microsoft GS Wavetable Synth (in:-1 out:0)
[08:20] Midi Out Closed (Microsoft GS Wavetable Synth)
MIDI Device Not Identified: Microsoft GS Wavetable Synth
MIDI Device Identifying: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global (in:-1 out:2)
MIDI Device Identified by PID/VID: \\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global : TMC-MINI
[08:20] Midi Out Closed (\\?\usb#vid_5131&pid_0004&mi_00#7&18d093fa&0&0000#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\global)
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col01#7&34733e5a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x0D8C PID:0x0102 path:\\?\hid#vid_0d8c&pid_0102&mi_03#8&2ebdde0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col03#7&34733e5a&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col04#7&34733e5a&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x1EA7 PID:0x0004 path:\\?\hid#vid_1ea7&pid_0004&mi_01&col05#7&34733e5a&0&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device found: VID:0x5131 PID:0x0004 path:\\?\hid#vid_5131&pid_0004&mi_02#8&207e3c6c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
HID Device connected: TMC-MINI ; inReportLength: 65 outReportLength: 65
--- 2016/10/27 - 08:22 (3471)
Inviato Wed 26 Oct 16 @ 9:24 pm
IB2212
Is there anything else I can try to get my device working again?
Thanks.
Thanks.
Inviato Sat 29 Oct 16 @ 12:23 pm
djdad
djdad wrote :
will be fixed in next build.
In the meantime, you can roll back to Build 3432
http://www.virtualdj.com/download/build.html
In the meantime, you can roll back to Build 3432
http://www.virtualdj.com/download/build.html
Inviato Sat 29 Oct 16 @ 3:49 pm
groovindj
IB2212 wrote :
Is there anything else I can try
The next build that djdad mentioned (3471) is now available if you have earlyAccessUpdates enabled.
Inviato Sat 29 Oct 16 @ 4:24 pm
IB2212
I appreciate your help but unfortunately neither version has helped. My device still doesn't have any effect. The device still responds to the software but not the other way around.
Any other ideas? Is there something wrong with my device?
Thanks
Any other ideas? Is there something wrong with my device?
Thanks
Inviato Sun 30 Oct 16 @ 11:39 am
groovindj
I did notice that among your USB devices you have a Logitech webcam. That could possibly be creating an issue.
Often, the webcam installation procedure will modify the Windows registry in a way which affects other USB devices. You could try uninstalling the webcam, then reinstall it (if you really need/use it) after you've got the controller working - by reinstalling drivers for that, if it has any.
Often, the webcam installation procedure will modify the Windows registry in a way which affects other USB devices. You could try uninstalling the webcam, then reinstall it (if you really need/use it) after you've got the controller working - by reinstalling drivers for that, if it has any.
Inviato Sun 30 Oct 16 @ 11:52 am
IB2212
I think the device must be faulty because I have just downloaded VDJ8 on another computer and tried the device... same problem.
Inviato Sun 30 Oct 16 @ 12:31 pm
djdad
djdad wrote :
djdad wrote :
will be fixed in next build.
In the meantime, you can roll back to Build 3432
http://www.virtualdj.com/download/build.html
In the meantime, you can roll back to Build 3432
http://www.virtualdj.com/download/build.html
and just to be clear, by "next" i mean the next Early Access build (currently 3471), so any build later to that.
But if you still need to have your controller working, i gave you a workaround.
Inviato Sun 30 Oct 16 @ 1:24 pm
IB2212
I don't know what you mean by Early Access Build. I just followed the link you gave, chose 3471 in the drop down box and downloaded.
Inviato Sun 30 Oct 16 @ 10:44 pm
PressNPlayDJ
IB2212 wrote :
I don't know what you mean by Early Access Build. I just followed the link you gave, chose 3471 in the drop down box and downloaded.
cause today that build became public.
For next time: In the options type "Early" where it says early access, enable that.
Inviato Sun 30 Oct 16 @ 10:52 pm
IB2212
I tried it on a Mac and it is working!
Inviato Mon 31 Oct 16 @ 4:23 am