TVD UK
The latest update, i get notification but can't update, click yes, but does not reboot, if I close the program, it again asks if i want to use latest version but again won't reboot.
Inviato Thu 28 Feb 19 @ 2:25 pm
kradcliffe
Seems to be a common problem. Just download from the websire, install manually and that should sort it going forward.
Inviato Thu 28 Feb 19 @ 2:46 pm
djdad
Only a small amount of users (as per our stats) seems to be stuck at your Build (4592), so probably not a generic issue with our updater. We are not sure of the cause, but in the meantime you can install the latest from http://www.virtualdj.com/download/index.html (just install over what u have, wont hurt your DB files or any other settings, but always a good practice to backup before that)
Inviato Thu 28 Feb 19 @ 2:50 pm
TVD UK
just tried that but still get old version and cant update
Inviato Thu 28 Feb 19 @ 2:56 pm
djdad
Something is blocking the virtualdj.exe file from updating then.
Before doing the following, see if any VirtualDJ instance is running in the background (Task Manager). If not then...
- Rename your /Documents/VirtualDJ folder to something like /Documents/VirtualDJBackup
- Uninstall VirtualDJ (From Apps and Features)
- Reboot your computer (just in case)
- Install VirtualDJ
- Rename the newly generated /Documents/VirtualDJ folder to something like /Documents/VirtualDJFresh
- Rename the backup folder /Documents/VirtualDJBackup to /Documents/VirtualDJ
- Open VirtualDJ
Before doing the following, see if any VirtualDJ instance is running in the background (Task Manager). If not then...
- Rename your /Documents/VirtualDJ folder to something like /Documents/VirtualDJBackup
- Uninstall VirtualDJ (From Apps and Features)
- Reboot your computer (just in case)
- Install VirtualDJ
- Rename the newly generated /Documents/VirtualDJ folder to something like /Documents/VirtualDJFresh
- Rename the backup folder /Documents/VirtualDJBackup to /Documents/VirtualDJ
- Open VirtualDJ
Inviato Thu 28 Feb 19 @ 3:00 pm
TVD UK
ok changed shortcut now shows ver 8.3 b4756
Inviato Thu 28 Feb 19 @ 3:01 pm
djdad
all good then.
BTW, how many VirtualDJ shortcuts do you now have on your Desktop, just one ? If more, can you check to which file the other is pointing to ?
BTW, how many VirtualDJ shortcuts do you now have on your Desktop, just one ? If more, can you check to which file the other is pointing to ?
Inviato Thu 28 Feb 19 @ 3:01 pm
TVD UK
i have 2, but put latest in taskbar, never had issue before updating.
Inviato Thu 28 Feb 19 @ 3:03 pm
djdad
Would help us to know what the other shortcut is for , which file is pointing to. Can u check ?
Also, there is a possibility the other shortcut, not being an actual shortcut but the exe itself.
Also, there is a possibility the other shortcut, not being an actual shortcut but the exe itself.
Inviato Thu 28 Feb 19 @ 3:05 pm
TVD UK
c:\program files {x86}\virtualDJ\virtualdj8.1.exe won't update
c:\program files {x86}\virtualDJ\virtualdj8.exe updated version
c:\program files {x86}\virtualDJ\virtualdj8.exe updated version
Inviato Thu 28 Feb 19 @ 3:09 pm
djdad
Hmm strange to see virtualdj8.1.exe in the 1st path , Had you ever renamed the exe to 8.1 ?
Inviato Thu 28 Feb 19 @ 4:39 pm
TVD UK
possibly, can't really remember to be honest. Strange how previous updates have been fine.
Inviato Thu 28 Feb 19 @ 4:42 pm
TVD UK
Lost track of what versions are out just update when it asks, so is this now VirtualDJ 2018? Guess it is as link says so lol
Inviato Thu 28 Feb 19 @ 4:47 pm