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Forum: VirtualDJ Technical Support

Topic: this account has been blocked
Hi
Please be informed that I bought an account 299 usd some years ago, But I can not use it right now and when I want to enter my password in the software, I receive below message.

"this account has been blocked. Please contact customer support."

you are kindly requested to let me know what should I do to use my account again.

Best Regards
Ali
 

Inviato Sat 02 May 20 @ 12:17 pm

[ selected best answer by locoDog on Sat 01 Jul 23 @ 12:06 pm ]
 

 Selected as best answer
The login screen says I'm blocked I tried everything but nothing worked
 

If you don't have a license, there's no need to log in.
 

I have pro infinity
 

Then why are you showing as a Home user (no license)?
 

 

My account has been blocked
 

How do I open my account blocked
 

 

Hi my account says its blocked,they sent me temporary password but it still says account blocked.just password but it's still blocked.please help anyone?
 

 

Hello virtual DJ please unblock my account please
 

Raise a support ticket.