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Forum: VirtualDJ Technical Support

Topic: licenses not show up in Program
Subscribed to the pro license but the program said I am still unlicensed. The license portal show other wise.
any help?
 

Inviato Mon 24 Apr 23 @ 5:22 pm
this is so odd, after I logoff and back to my account, it shows the old license detail instead.

for which, I had paid for an subscription

is there a way I can directly open a ticket with the support?
 

 

It seems that you have created 2 accounts with 2 different emails (not mentioning their names for obvious reasons). If one is not working, try the other when you login in VDJ